Director, Business Continuity Management

EMCOR Group, Inc.; Phoenix (AZ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

EMCOR Group, Inc. is seeking a Director, Business Continuity Management, to provide leadership and develop enterprise-level business continuity plans. This role requires collaboration with various stakeholders and involves leading the Business Continuity Steering Committee. Candidates must have a B.A. / B.S. or equivalent, along with at least 7 years of experience in Business Continuity and IT Disaster Recovery. Significant travel may be required. Join EMCOR to support our growth and ensure operational resilience.

Qualifications

• 7 years minimum experience working in Business Continuity and IT Disaster Recovery.
• Experience with BCM technology platforms, specifically ServiceNow BCM.
• Ability to manage projects independently with little supervision.

Responsibilities

• Lead the continuous improvement of EMCOR’s BCM plan and strategy.
• Develop and facilitate testing and risk assessments across operations.
• Oversee execution of the Business Continuity Management Cycle.

Skills

Interpersonal skills

Management skills

Communication skills

Organizational skills

Business Continuity certifications (CBCI/MBCP)

Understanding of business processes

Education

B.A. / B.S. or equivalent experience

Tools

ServiceNow BCM

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Summary

EMCOR Group, Inc. seeks a Director, Business Continuity Management, to provide enterprise Business Continuity Management (BCM) leadership, coordination, and program development across all EMCOR Operations. Partner with operating company, segment, functional (IT, Risk, Safety, Audit, Finance, Security & Compliance, Legal, HR, etc.), and executive leadership to design, maintain, and test contingency and recovery plans to minimize disruption during disasters, security incidents, or other emergencies. Collaborate with BCM technology providers to ensure solutions are aligned with program needs and reporting requirements are met. Direct the Business Continuity Steering Committee.

Essential Duties & Responsibilities

• Leads the continuous improvement of EMCOR’s BCM plan and strategy; coordinates/communicates the strategy and its implementation with the Business Continuity Steering Committee and operating company leadership.
• Oversees the execution of the Business Continuity Management Cycle: Analysis, Planning, Approval and Implementation, Maintenance, Exercise and Testing.
• Manages the BCM platform/vendor relationship, engaging strategically as necessary and in line with contract parameters.
• Integrates newly-acquired companies and operations into the Business Continuity Management Program.
• Develops and maintains Business Continuity policies, procedures, guides, and learning resources.
• Ensures a high level of collaboration and communication with stakeholders at all levels of the organization including Executive Leadership, Business Operations, IT, Security & Compliance, Risk, Safety, Audit, Finance, Legal, HR, and others.
• Partners with IT teams to develop, maintain, and test IT disaster recovery plans for on-premises and hosted services.
• Develops and facilitates testing, risk assessments, business impact assessments, and continuity exercises across all EMCOR operations; reviews results and implements ongoing improvements.
• Disseminates best practices, lessons learned, and improvement plans captured from exercises or real-world events.
• Leads the migration from Assurance Riskonnect to ServiceNow’s Business Continuity Management system including configuration, data quality, reporting, and adoption.
• Establishes training programs to ensure participants can execute their responsibilities when needed.
• Gathers, analyzes, and reports program status and metrics.

Qualifications

• B.A. / B.S. or equivalent experience required.
• Experience with BCM technology platforms (ServiceNow BCM preferred).
• Experience migrating from Assurance Riskonnect to ServiceNow is a plus.
• Highly effective interpersonal, management, communication, writing, and organizational skills.
• Experience working with and communicating with executives and top management of complex organizations.
• Experience operating independently with little day-to-day supervision, with tight deadlines, in high-stakes situations.
• 7 years minimum experience working in Business Continuity and IT Disaster Recovery.
• 7 years minimum project/program management in medium to large geographically diverse organizations.
• Business Continuity certifications are a plus (CBCI/MBCP).
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Thorough understanding of business processes.

Work Environment and Physical Demands

• General office, field construction or industrial environment.
• Significant travel required (approximately 30-50%).

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy: Please review our Affiantive Action Policy.