eMar Implementation Consultant

BrightSpring Health Services; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

STD/LTD

Tuition Assistance

Employee Discount Program

401k

DailyPay

Flexible schedules

Paid-time off

Tuition reimbursement

Non-retail environment

Job summary

PharMerica is seeking an eMAR Implementation Consultant to manage eMAR system integrations and coordinate with stakeholders and vendors to ensure successful implementations. This remote role offers opportunities to work with AS/400 and Framework applications while supporting hospitals, long-term care facilities, and other care centers nationwide.

The ideal candidate has 1+ year of experience with eMAR/EHR integrations and a strong focus on customer service and relationship management.

Qualifications

• BA/BS or equivalent experience.
• 1+ year experience with 3rd party eMAR / EHR integrations or technical product support.
• Strong customer service orientation and relationship management.
• Ability to coordinate with multiple stakeholders and vendors.
• Proficient with Microsoft Office apps and related tools.

Responsibilities

• Lead eMAR integration implementations with timelines and stakeholder coordination.
• Complete implementation checklists and documentation for new interfaces.
• Coordinate components and timelines with customers, vendors, and internal teams to support pharmacy operations.
• Identify issues and communicate risks to leadership.
• Coordinate training, audits, and in-service sessions per guidelines.

Skills

Customer service

Communication

Client relationships

Remote work readiness

Driver's license

Education

BA/BS or equivalent

Tools

AS/400

Framework

Microsoft Project Online

Teams

SharePoint

Power Automate

Forms

Job description

eMar Implementation Consultant

Job Locations: US-KY-LOUISVILLE

ID: 2026-194319

Line of Business: PharMerica

Position Type: Full-Time

Our Company

PharMerica

Overview

Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!

The eMAR Implementation Consultant manages eMAR system integrations by coordinating schedules and collaborating with stakeholders and vendors to make sure the implementation is successful.

The ideal candidate will have at least 1 year or more experience working with 3rd party eMAR / EHR systems implementing integration projects and or providing technical product support. Customer service is a focus.

Remote role; you may live anywhere within the Continental USA

PERKS of this eMAR Implementation Consultant Opportunity:

• Health, dental, vision and life insurance benefits
• Company paid STD and LTD
• Tuition Assistance
• Employee Discount Program
• 401k
• DailyPay
• Flexible schedules
• Paid-time off
• Tuition reimbursement
• Non-retail/Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.

*Position will be posted for a minimum of 7 business days

Responsibilities

• Leads the Implementation of eMAR integrations to develop timelines and working with key stakeholders and external eMAR vendors to ensure a successful integration leveraging AS/400 and or Framework application.
• Complete required implementation, validation checklists, and documentation for new interfaces.
• Review and coordinate implementation components and timelines with all customers, vendors, technology, and support teams to support pharmacy operating procedures in the facility.
• Identify and prioritize issues and concerns the document and communicate to leadership.
• Coordinate in-services, training, and audits in accordance with guidelines and best practice.
• Provides eMAR integration product support to new and existing customers as it relates to the implementation and/or integration process.
• Consult with internal teams, partner companies, new / existing customers, and third party system vendors.
• Problem solves, including field incoming requests, dealing with issues proactively, suggesting solutions that meet and exceeds customer's needs.
• Remote into workstations / applications to troubleshoot and resolve issues.
• Provide post implementation and on-going eMAR / EHR interface integration support by working independently with customers for successful resolution.
• Performs other tasks as assigned.

Qualifications

Education / Learning Experience

• Required: BA/BS or equivalent experience.

Work Experience

• Required:

• Must have at least 1 year or more experience working with 3rd party eMAR / EHR systems implementing integration projects and or providing technical product support.
• Extraordinary customer service and relationship management experience.
• Ability to handle multiple customer inquiries and channels simultaneously.

Desired

• Preferred experience or working knowledge of one or more of the following products - PointClickCare, QuickMAR, Yardi, Eldermark.
• Experience or working knowledge of the following Microsoft Applications:
  • Microsoft Project Online
  • Teams
  • Sharepoint
  • Power Automate
  • Forms
• Experience or working knowledge of one or more of the following products:
• AS/400 and or Framework application

Skills / Knowledge

• Required:

• Ability to professionally communicate contracted customer goals and directives to defined team members and stakeholders
• Excellent communication and customer relationship skills
• Technologically savvy; Intermediate or above computer skills with Microsoft OS and Office applications, Power Automate, Forms, AS 400, and Framework
• Creative solving of technical problems ensuring the ability to deliver integrations across a wide variety of systems.
• Ability to focus on deadlines and deliverables ensuring the ability to deliver successful integrations repeatedly on time and within scope.
• Field support requests and manage problem resolution documentation and ticketing system.
• Valid driver's license

Behavior Competencies

• Required: Multi-tasking, Project Management, Analytical and technical skills, Written and oral communication skills, Strong interpersonal skills, Planning and organizational skills, Problem solving skills.

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.