Email Manager

DRG Consulting; United States; On-site; USD 88,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Home office stipend

Paid holidays & vacation

Flexible Fridays

Job summary

Public Rights Project, a fully remote national nonprofit, is seeking an Email Manager to own day-to-day email campaigns in Campaign Monitor and Salesforce, manage the email calendar, and coordinate rapid-response communications to support civil rights advocacy. You will refine segmentation, test approaches, and collaborate with a wide network of program staff and leadership.

This role demands 2+ years of platform experience, strong attention to detail, and a commitment to the organization's

Qualifications

• 2+ years of hands-on email marketing platform experience required.
• Experience with Campaign Monitor or similar tools to plan, build, test, schedule emails.
• Strong data analysis to improve engagement and ROI.

Responsibilities

• Own day-to-day execution of all email campaigns in Campaign Monitor and Salesforce.
• Maintain email calendar, audience segmentation, and lists with cross-team input.
• Implement best practices for A/B testing, nurture campaigns, and welcome series.

Skills

Email marketing

Campaign Monitor

Salesforce

Audience segmentation

A/B testing

Copy editing

Project management

Data analysis

Collaboration

Tools

Campaign Monitor

Mailchimp

EveryAction

Salesforce

Job description

Public Rights Project is pleased to work with DRG to conduct this search.

BACKGROUND

The organization

Public Rights Project (PRP) is a national nonprofit organization that helps local government officials fight for civil rights. We build their capacity to protect and advance civil rights, convene and connect them on key issues, and provide legal representation to help them win in court for residents. Since its founding in 2017, PRP has recovered significant financial relief for marginalized people; built a nationwide network of government offices, elected officials, and community-based organizations; trained prosecutors and government lawyers across the country; and secured court victories on rights for abortion, immigrants, workers, and voting. Learn more about our work.

The position

The Email Manager plays a central role in advancing PRP's mission by ensuring that its email communications reach the right audiences with accuracy, speed, and impact. Reporting to the Director of Editorial & Branding, you will maintain the email calendar and project manage the day-to-day execution of a high volume of recurring and rapid-response communications designed to organize and activate government partners, respond to fast-moving litigation and advocacy, and engage donors and supporters. Over time, you will be relied upon to use data and best practices to make a compelling case for improving email engagement, segmentation, and overall performance in a fast-paced, mission-driven environment.

You will work within a close-knit, eight-person Communications & Marketing team and collaborate closely with executive leadership, development, and programmatic staff. Your attention to detail and cross-functional relationship skills will directly support PRP's civil rights work. This is an ideal opportunity for a mission-driven communications professional with 2+ years of hands-on email marketing platform experience who is energized by the intersection of digital communications and civil rights advocacy.

ROLE OVERVIEW

Activate & execute

• Own the day-to-day execution of all email campaigns in Campaign Monitor through Salesforce, including rapid-response litigation and advocacy emails, programmatic sends, newsletters, fundraising appeals, and marketing emails
• Maintain and refine PRP's email database, contact management practices, and audience segmentation in collaboration with the Salesforce team
• Implement email best practices across A/B testing, drip and nurture campaigns, re-engagement campaigns, and welcome series automation
• Lightly edit or suggest copy as needed so every email meets PRP's brand and editorial standards
• Establish and own scalable processes for planning, producing, approving, and scheduling email campaigns in a high-volume, fast-moving environment
• Maintain a shared email calendar and manage each send through a multi-step review process involving communications & marketing team, program staff, and the Salesforce team
• Coordinate with the development team to support donor communications and funder briefing marketing
• Build strong relationships across the organization, especially with 50+ program staff, to proactively identify needs, troubleshoot issues, and turn organizational priorities into effective email campaigns
• Escalate content or timing disputes as needed to ensure each issue ends with a clear decision, a protected relationship, and a stronger email

Learn & improve

• Conduct regular data analysis to monitor performance, identify trends such as open rate shifts and list fatigue, and surface opportunities to improve engagement and ROI
• Use audience data and analytics to continuously refine segmentation, send cadence, and targeting strategies
• Serve as a strategic advisor on how PRP engages its audiences by making data-driven arguments for smarter email practices across the organization
• 2+ years of hands-on experience managing an organizational email marketing platform; Campaign Monitor strongly preferred, Mailchimp, EveryAction, or similar platforms also considered
• Experience planning, building, testing, scheduling, and executing email campaigns from start to finish
• Experience working with CRM platforms, preferably Salesforce, including audience segmentation, contact management, and list management
• Strong analytical skills, including the ability to use email metrics, engagement data, and A/B testing results to improve campaign performance and make recommendations to leadership and staff
• Exceptional attention to detail, particularly around quality assurance, formatting, links, audience selection, and scheduling
• Strong project management and organizational skills, with the ability to manage multiple campaigns and competing deadlines simultaneously
• Comfortable working independently, exercising sound judgment, and making decisions in an environment where priorities shift quickly; steady and clearheaded in ambiguity
• Confident, low ego, collaborative, and solutions-oriented with a genuine enjoyment for partnering with colleagues who have varying levels of email and communications expertise
• Commitment to the mission and core values of Public Rights Project, including diversity, equity, inclusion, and belonging

WHO WE ARE

Work environment

PRP is a fully remote organization and team. We currently have remote staff in Oakland, Los Angeles, Boston, Chicago, Philadelphia, Portland (Oregon), and Washington, D.C., as well as other cities.

PRP hiring commitment

PRP is committed to the principles and practices of equal employment opportunity. A diverse and inclusive workplace, both at PRP and within the government offices we serve, is a key ingredient for achieving our mission of building equitable enforcement capacity within state and local government.

We aim to assemble a team that reflects the world we live in and the communities we serve with respect to race, gender, sexual orientation, gender identity, disability and immigration status. People with personal or family experience with the type of harms we seek to combat, including wage theft, predatory lending, fraud, discrimination, and environmental degradation are particularly encouraged to apply.

COMPENSATION AND BENEFITS

The determined salary range for this Level 3 role is set between $87,550 - $118,450. Exact salary will be based on candidate experience. For internal equity purposes, PRP will not negotiate with candidates outside of the role’s designated range.

PRP offers a comprehensive benefits package designed to support employees’ health, well-being, professional growth, and work-life balance, including:

• Medical, dental, vision, and other healthcare benefits, such as fertility services
• 15 vacation days in year one, increasing to 20 days in year two, plus 12 sick days and 13 paid holidays annually
• $500 annual home office, $65 monthly phone, and $65 monthly internet stipends
• Paid summer and winter office closures, and biweekly Flex Time Fridays

TIMELINE AND NEXT STEPS

We encourage candidates of all backgrounds to apply even if you do not meet all of the qualifications outlined above. If you are selected to move forward for an initial screening call, we expect you to hear from us by September.