Email Account Manager Dallas-Fort Worth, Texas

Agency Within, LLC; Texas; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Unlimited vacation policy

Monthly Phone Stipend

Comprehensive Medical, Dental, and Vis

401(K) plan with matching

Dog friendly office

Hybrid work opportunity

Professional Development Program

Job summary

Agency Within, LLC is seeking an Account Manager to lead lifecycle marketing initiatives across email, SMS, push and loyalty for a portfolio of clients. You will manage day-to-day activities, optimize campaigns, implement proprietary tech, and report results to demonstrate impact on client objectives.

The role requires 5+ years in retention marketing, experience with Salesforce Marketing Cloud and analytics platforms, and a strong collaborative, data-driven mindset in a fast-paced, hybrid Texas

Qualifications

• Bachelor’s degree or equivalent experience; minimum 5 years in retention marketing at an agency, brand or ad tech partner.
• Experience with Salesforce Marketing Cloud, Google Analytics or Adobe Analytics.
• Experience with DTC brands and strong business acumen.
• Strong project management, leadership and client-facing presentation skills.
• Comfort with PowerPoint and Excel, including conditional statements and pivot tables.

Responsibilities

• Manage day-to-day client work across retention channels and drive strategy toward long-term objectives.
• Daily account management, optimization and reporting on campaigns.
• Implement proprietary technology and best practices.
• Define measurement strategies and deliver insights aligned with client goals.
• Interface with creative, client service and analytics teams and lead client calls.

Skills

Retention marketing

Account management

Data-driven reporting

Present data to clients

Team collaboration

Education

Bachelor’s Degree or equivalent experience

Tools

Salesforce Marketing Cloud

Google Analytics

Adobe Analytics

Job description

About the Role: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, sms, push and loyalty. This is a unique opportunity in a rapidly expanding company.

Responsibilities include but are not limited to;

• Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives
• Daily account management and optimization
• Implementing proprietary technology and best practices
• Responsible for driving, creating, managing, optimizing and reporting on campaigns
• Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives
• Interface and partnering with SBUs such as creative, client service and analytics
• Manage client calls and conduct client presentations

Requirements:

• Bachelor’s Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)
• Experience with SalesForce Marketing Cloud required
• Experience with Google Analytics or Adobe Analytics required
• Experience and/or passion working with DTC brands
• General business acumen
• Strong project management and ability to lead
• Go-getter attitude with a desire to work in a fast-paced, exciting environment
• Team player
• Solution focused individual who thinks outside the box for clients
• Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)
• Ability to present data to clients in a meaningful way

Our interview process includes, but is not limited to the following:

• Excel and Typing Test
• AI Assessment

We offer a competitive salary and benefits based on ability level, including:

• Base salary DOE
• Unlimited vacation policy
• Monthly Phone Stipend
• Comprehensive Medical, Dental, and Vision insurance options
• 401(K) plan with matching
• Dog friendly office
• Hybrid work opportunity
• Professional Development Program

About WITHIN

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

Weweave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.

• New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States

As set forth in WITHIN’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

As a digital marketing company, we place importance on a professional digital presence and consider it in our evaluation of all candidates.