ELP STATION COORDINATOR 737-700

Eastern Airlines Llc; El Paso (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Eastern Airlines Llc in El Paso, TX seeks an ELP Station Coordinator for the 737-700 program. This full-time clerical role coordinates station activities, verifies schedules, and ensures ramp readiness with the Captain and ground handlers.

You will track departures, record delays, support DHS/ICE coordination, enforce safety/compliance, and prepare daily/weekly station reports. DoD/DHS experience and Boeing 737 familiarity are preferred.

Qualifications

• High school diploma or GED is required.
• 3+ years in airline station operations or related fields.
• U.S. citizenship and ability to obtain DHS/ICE suitability.
• Ability to pass TSA security checks and CHRC; obtain ELP SIDA badge.
• Pre-employment and random DOT drug/alcohol testing.
• Valid driver’s license and ramp driving privileges.
• Working knowledge of Microsoft Office and scheduling/flight-tracking software.

Responsibilities

• Verify the daily station plan against DHS/ICE schedule; aircraft, crew times, gate/hardstand, fuel, catering, and lav/water service.
• Lead pre-departure coordination with Captain, government flight lead, and ground handling; confirm aircraft release and ramp readiness.
• Track departures/arrivals against flight schedule; record delays and notify OCC/dispatch of threats to on-time performance.
• Manage irregular operations at ELP with EAX SOC: diversions, weather holds, AOG, crew issues, schedule changes.
• Serve as station liaison between maintenance, SOC, and Ground Handling for 737-700 tails.
• Oversee ground handlers and auditing; verify fuel records, deicing, weight-and-balance; ensure trained personnel are on site.
• Enforce TSA security requirements and protect sensitive information; report hazards and participate in investigations.
• Act as on-site representative to DHS/ICE and airport authority; provide data for performance reporting.
• Prepare daily/weekly station reports; maintain vendor lists and emergency response plan.
• Manage station supplies, purchase requests, and vendor invoice verification.

Skills

3+ years airline station operations

U.S. citizenship

TSA/SIDA/CHRC clearance readiness

DOT drug and alcohol testing readiness

Valid driver’s license

Data reporting and scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Flight-following/scheduling software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ELP STATION COORDINATOR 737-700

Full Time Clerical El Paso, TX, US

Key responsibilities

• Verify the daily station plan against the published DHS/ICE schedule: aircraft assignment, crew report times, gate/hardstand, fuel, catering, and lav/water service.
• Lead pre-departure coordination with the Captain, the government flight/mission lead, and ground handling; confirm the aircraft is released and the ramp is ready before boarding begins.
• Track every departure and arrival against the flight schedule; record delays with EAX delay codes and root cause, and notify OCC/dispatch immediately of any threat to on-time performance.
• Manage irregular operations at ELP in coordination with EAX SOC: diversions, weather holds, AOG, crew legality issues, and schedule changes pushed by the customer.

Maintenance coordination

• Serve as the station liaison between line maintenance, Maintenance Control, and SOC for the 737-700 tails assigned to the program.

Vendor and ground handling oversight

• Oversee contract ground handlers, fuelers, caterers, and cleaners against EAX standards and each service agreement; audit performance and document discrepancies.
• Verify fuel quality records, deicing/anti-icing capability (as applicable), and weight-and-balance inputs meet EAX procedures.
• Confirm vendor personnel hold current EAX-required training (ground handling, hazmat recognition, fueling, security) before working EAX aircraft.

Security, safety, and compliance

• Enforce the EAX aircraft operator security program at ELP, including aircraft access control, searches, and SIDA/AOA compliance with airport and TSA requirements.
• Protect contract-sensitive information (manifests, schedules, PII) per DHS/ICE contract handling requirements; share only with authorized personnel.
• Report hazards, incidents, and ground damage through the EAX SMS; participate in investigations and track corrective actions to closure.
• Maintain station records for FAA, DOT, TSA, customer, and internal audits; keep the station manual current.

Customer and contract support

• Act as EAX's on-site representative to DHS/ICE representatives and the airport authority; attend operational coordination meetings.
• Provide the Director of Operations the data needed for contract performance reporting: OTP, completion factor, cancellations, and delay causes.
• Flag contract scope changes, extra-service requests, and cost-bearing events for billing and contract review.

Administration

• Prepare daily and weekly station reports; maintain the station contact roster, vendor list, and emergency response plan.
• Manage station supplies, purchase requests, and vendor invoice verification within approved limits.

Qualifications

Required

• High school diploma or GED.
• 3+ years in airline station operations, ground operations, dispatch/OCC, or line maintenance coordination; Part 121 experience strongly weighted.
• U.S. citizenship and the ability to obtain and maintain a DHS/ICE suitability or background determination as required by the contract.
• Ability to pass a TSA Security Threat Assessment and fingerprint-based CHRC, and to obtain and hold an ELP SIDA badge.
• Pre-employment and random DOT drug and alcohol testing under 49 CFR Part 40 / 14 CFR Part 120 (safety-sensitive function).
• Valid driver's license; ability to obtain airport ramp driving privileges.
• Working knowledge of Microsoft Office and flight-following or scheduling software.

Preferred

• Associate's or bachelor's degree in aviation management or a related field.
• Supervisory or station lead experience at a charter, ACMI, or government-contract carrier.
• Experience supporting DoD, CRAF, or DHS flight operations.
• Boeing 737 NG familiarity (servicing, GSE, MEL/CDL concepts).
• FAA Aircraft Dispatcher certificate or A&P certificate.
• Hazmat, weight-and-balance/load planning, or fueling supervisor certifications.
• Conversational Spanish.

Knowledge, skills, and abilities

• Part 121 operational control concepts and the line between station coordination and dispatch/maintenance authority.
• TSA aircraft operator security requirements and airport SIDA/AOA procedures.
• Ramp safety, aircraft servicing, and GSE operation around narrowbody jets.
• SMS fundamentals: hazard reporting, just culture, corrective action tracking.
• Calm, decisive communication with crews, mechanics, vendors, and government representatives under schedule pressure.
• Accurate, timely record keeping and reporting; comfort working from data (OTP, delay codes, completion factor).
• Discretion with sensitive and personally identifiable information.
• Ability to work independently at an outstation with limited on-site management.

Working conditions

• Work is split between the station office and the ramp, in El Paso heat (routinely above 100°F in summer), wind, dust, and jet blast/noise; hearing protection required.
• The work schedule is based on the requirements of the flight schedule, which includes early mornings, nights, weekends, and holidays; on-call for irregular operations and AOG events.
• Occasional travel to other EAX stations or HQ in Greensboro, NC for training and surge support.
• Must stand and walk on the ramp for extended periods, climb aircraft stairs, and lift up to 50 lb.
• Safety-sensitive position subject to DOT drug and alcohol testing.