Ellucian Colleague ERP Admin – Higher Ed Analytics

Salem Academy and College; Winston-Salem (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

Salem Academy and College in Winston-Salem, NC seeks an ERP Administrator to lead day-to-day administration, configuration, security, reporting, integrations, and operations of Ellucian Colleague during implementation and post-go-live.

The role also supports enterprise applications, business intelligence, automation, and strategic technology initiatives outside the ERP ecosystem. Travel with students and staff may be required.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field, or equivalent experience.
• Three or more years supporting enterprise applications.
• Strong analytical, customer service, communication, and documentation skills.

Responsibilities

• Serve as the primary technical and functional administrator for Ellucian Colleague.
• Support ERP implementation, testing, data validation, cutover, and stabilization.
• Administer security roles, upgrades, patches, integrations, and scheduled processes.
• Develop reports, dashboards, SQL queries, and data extracts.
• Maintain ERP documentation, procedures, and knowledge articles.
• Partner with functional offices to improve business processes and data quality.
• Coordinate with Ellucian and third-party vendors.
• Provide Tier II/III support and end-user training.
• Support Microsoft 365, SharePoint Online, Entra ID, and Power Platform solutions.
• Assist with SaaS application administration and identity management.
• Develop workflow automations and support API integrations.
• Participate in data governance, disaster recovery, software lifecycle, and technology projects.
• Assist with IT asset management and documentation.

Skills

Analytical skills

Customer service

Documentation

Communication

Education

Bachelor's degree in IT/CS or related field

Equivalent experience

Tools

Ellucian Colleague

SQL Server

Power BI

Microsoft 365

Entra ID

SharePoint Online

APIs

Ellucian Ethos

Job description

Salem Academy and College in Winston-Salem, NC seeks an ERP Administrator to lead day-to-day administration, configuration, security, reporting, integrations, and operations of Ellucian Colleague during implementation and post-go-live.

The role also supports enterprise applications, business intelligence, automation, and strategic technology initiatives outside the ERP ecosystem. Travel with students and staff may be required.