Ellie Mental Health Clinic Manager in Dothan AL

Ellie Mental Health; Dothan (AL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Job summary

A mental health care provider in Dothan, AL, is seeking a Clinic Manager to oversee clinic operations and support staff. The ideal candidate will hold a Master's degree in a mental health discipline and have an Alabama clinical practice license. This mid-tier role includes tasks such as managing administrative inquiries, participating in leadership meetings, and maintaining clinic capacity. Competitive salary, flexible schedule, and opportunities for advancement are provided. Join a committed team dedicated to improving access to quality mental health care.

Qualifications

• Must possess a Master's Degree or higher in a mental health field.
• Independently licensed with an Alabama clinical practice license.
• Strong leadership and problem-solving skills are necessary.
• Excellent verbal and written communication is required.
• Ability to manage time effectively and meet deadlines.

Responsibilities

• Support the Clinic Director with clinic performance oversight.
• Manage staff administrative questions and triage issues.
• Participate in meetings and maintain billable hours expectations.
• Monitor clinic capacity and assist in staffing needs.
• Coordinate hiring processes and oversee supply orders.

Skills

Leadership skills

Problem-solving skills

Communication skills

Organizational skills

Time management skills

Interpersonal skills

Education

Master’s Degree or higher in mental health discipline

Licensed with an Alabama-issued clinical practice license

Tools

Microsoft 365 applications

Electronic Health Record system

Job description

Benefits

• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

As a Clinic Manager at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Manager is a mid-tier administrative role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Clinic Director and clinic staff; assist with staffing needs provide resource support and administrative oversight, while maintaining an active case load of clients.

Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

Tasks & Responsibilities

• Participate in the Ellie clinic manager meetings
• Participate in Ellie leadership meetings when requested
• Maintain billable hours expectations
• Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources
• Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
• Review EHR service lines and complete error corrections as needed
• Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.)
• Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist)
• Partner with clinic director to support administrative changes as needed (office space and waitlist)
• Partner with clinic director to support administrative changes as needed
• Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes
• Coordinate office supply orders for clinic (ordering and monitoring)
• Co-facilitate clinic meetings and consultation groups, including documentation via a file note
• Collaborate with clinic director to maintain organizational policies and procedures
• Serve as back-up for clinic director when they are out of the office
• Support clinic staff development to ensure accurate use of Valant
• Additional duties as assigned

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline
• Independently licensed with an Alabama -issued clinical practice license (e.g., LISCW, LMFT, LPCC, LP)
• Strong leadership and problem-solving skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
• Adept at learning and navigating Electronic Health Record system

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.

Flexible work from home options available.