Elite Veterinary Receptionist – Specialized Surgery Center

Stauffer Veterinary Surgical Center, LLC; Indianapolis (IN); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Stauffer Veterinary Surgical Center, LLC in Indianapolis, IN, offers a reception-focused role in a highly specialized small animal surgery environment. You will ensure smooth scheduling, accurate medical records, and efficient financial transactions within a fast-paced veterinary setting.

The position centers on welcoming clients, coordinating with the veterinary team, and educating owners on preventive care while upholding excellent, empathetic service.

Qualifications

• Experience in veterinary reception preferred.
• Strong communication and customer service skills.
• Ability to manage multi-line phone system and scheduling.
• Flexible schedule including weekends/holidays may be required.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and participate in care coordination.
• Educate clients on preventive care and hospital services.
• Be a compassionate, calming presence and ensure client and pet centric service.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Flexibility

Job description

Stauffer Veterinary Surgical Center, LLC in Indianapolis, IN, offers a reception-focused role in a highly specialized small animal surgery environment. You will ensure smooth scheduling, accurate medical records, and efficient financial transactions within a fast-paced veterinary setting.

The position centers on welcoming clients, coordinating with the veterinary team, and educating owners on preventive care while upholding excellent, empathetic service.