Elite Teller: Drive Customer Financial Wellness

PNC Financial Services Group, Inc.; Brenham (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) match

Paid time off

Zusammenfassung

PNC Financial Services Group, Inc. seeks a Full Time Teller at the Brenham Branch in Brenham, TX. The role emphasizes delivering a superior customer experience, educating clients, and handling a range of banking interactions with accuracy and compliance.

Responsibilities include identifying opportunities, referring to branch staff when appropriate, and leveraging technology to assist customers. In-office role with a focus on balance, risk management, and customer loyalty.

Qualifikationen

• Work Experience: Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience.
• Education: No Degree
• Certifications: No Required Certification(s)
• Licenses: No Required License(s)
• Language Assessments: No Required or Preferred Language Assessments

Aufgaben

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Educates customers on managing financial transactions using technology and tools.
• Applies product and procedural knowledge to solve customer problems.
• Follows policies and procedures with sound judgment.
• Ensures teller and branch operations and maintenance transactions are efficient and accurate.

Kenntnisse

Customer Focus

Banking

Client Loyalty

Customer Experience

Customer Service

Opportunity Identification

Leveraging Technology

Problem Solving

Attention to Detail

Effective Communications

Fraud Detection

Ausbildung

No Degree

Jobbeschreibung

PNC Financial Services Group, Inc. seeks a Full Time Teller at the Brenham Branch in Brenham, TX. The role emphasizes delivering a superior customer experience, educating clients, and handling a range of banking interactions with accuracy and compliance.

Responsibilities include identifying opportunities, referring to branch staff when appropriate, and leveraging technology to assist customers. In-office role with a focus on balance, risk management, and customer loyalty.