We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry leaders share their expertise, build authentic community, and create a real sense of belonging while plotting a bold, strategic course of exciting innovations that are destined to revolutionize the industry.
Enjoy robust organizational support, increasing investment, and opportunities for personal empowerment and growth—all within a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. They deliver quality professional services focused on the guest’s total look. Supporting the Experience Manager (EM) and Assistant Services Manager (ASM), they emphasize performance, guest service, and process adherence. A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are essential.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Elite Stylist exemplifies Ulta Beauty’s mission, vision, and values through the following duties and responsibilities:
Performance
- Perform hair services including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Achieve or surpass a weekly sales goal of $1900 and meet productivity targets for hair services by delivering exceptional guest service and contributing to retail and service sales, guest loyalty, and retail shrink goals.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives to deliver an outstanding guest experience.
- Stay informed about industry trends, products, and services, and be knowledgeable about their ingredients and benefits.
- Maintain consistent attendance.
People
- Develop guest relationships through consultations and tailored recommendations.
- Serve all guests promptly and efficiently, including walk-ins.
- Collaborate with skin therapists and retail team to provide a comprehensive guest experience.
- Build professional relationships with peers and brand partners to deliver exceptional service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory training and meetings for ongoing professional development.
Process
- Ensure compliance with company policies, procedures, and standards.
- Follow safety, sanitation, and infection control protocols, adhering to state guidelines.
- Follow established service protocols for a consistent guest experience.
- Use booking and clientele systems effectively for scheduling and events.
- Communicate supply needs to the EM to ensure guest readiness.
- Maintain cleanliness and operational standards in the salon and store areas.
- Adhere to the Ulta Beauty dress code.
- Follow loss prevention practices and provide excellent guest service to protect assets.
- Perform other operational tasks as assigned.
JOB QUALIFICATIONS
Education
Experience
- Relevant prior work experience required
Skills
- Proficiency with latest salon techniques across all service categories and ability to develop skills further.
- Proficiency with salon equipment and chemicals.
- Ability to demonstrate, recommend, and sell hair care and makeup products.
- Strong communication skills.
- Ability to work independently and collaboratively.
- Ability to build and maintain strong customer relationships and clientele.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Continuous mobility and standing during shifts.
- Ability to lift/move up to 10 lbs.
- Frequent bending, reaching, and twisting.
- Coordination and manipulation of objects.
If an associate has a disability that prevents them from performing an essential function, the company will engage in an interactive process to determine reasonable accommodations.
ABOUT
Ulta Beauty (NASDAQ: ULTA) is North America's largest beauty retailer, offering a wide range of products and salon services. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.