We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty professionals share their expertise and build authentic community, fostering a real sense of belonging while pursuing innovative strategies to revolutionize the industry.
Enjoy robust organizational support, increased investment, and opportunities for personal growth within a stable and strong company.
Join us as we shape the future of beauty services and be part of the transformation.
GENERAL SUMMARY & SCOPE
The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. They deliver quality professional services focused on the guest’s overall look, supporting the Experience Manager and Assistant Services Manager. This role emphasizes performance (sales and productivity), customer service, and adherence to operating procedures, requiring a passion for the beauty industry, exceptional guest service skills, and the ability to learn product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Elite Stylist exemplifies Ulta Beauty’s mission, vision, and values through the following duties and responsibilities:
Performance
- Perform hair services such as cutting, coloring, styling, treatments, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Achieve or surpass a weekly sales goal of $1900 and meet productivity targets through excellent guest service and contributing to retail and service sales, guest loyalty, and retail shrink reduction.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives to deliver an exceptional guest experience.
- Stay informed on industry trends, products, and services, and communicate their benefits effectively to guests.
- Maintain consistent attendance.
People
- Build relationships with guests through consultations and tailored recommendations.
- Serve all guests efficiently, including walk-ins.
- Collaborate with skin therapists and retail teams for a comprehensive guest experience.
- Foster professional relationships with peers and brand partners to deliver outstanding service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory training and meetings for ongoing professional development.
Process
- Ensure compliance with company policies, procedures, and standards.
- Follow safety, sanitation, and infection control protocols, complying with state guidelines.
- Adhere to service protocols to ensure consistent, high-quality guest experiences.
- Use booking and client management systems effectively.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain cleanliness and operational standards in the store.
- Follow the dress code and protect company assets through loss prevention practices.
- Perform other operational tasks as assigned.
JOB QUALIFICATIONS
Education
- Cosmetology license required.
Experience
- Relevant prior work experience is required.
Skills
- Proficiency in the latest salon techniques across all service categories.
- Ability to operate salon equipment and handle chemicals safely.
- Skill in demonstrating, recommending, and selling professional hair care and makeup products.
- Strong communication skills.
- Ability to work independently and collaboratively.
- Capability to build and maintain client relationships and clientele.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Ability to move continuously during shifts.
- Lift and move up to 10 lbs.
- Frequent bending, reaching, and twisting.
- Stand for extended periods.
- Coordinate and manipulate objects regularly during work.
Ulta Beauty is committed to accommodating employees with disabilities. We will engage in an interactive process to determine reasonable accommodations to enable performance of essential job functions.