We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry’s top beauty leaders share their expertise and build authentic community, creating a real sense of belonging while plotting a bold, innovative course to revolutionize the industry.
Enjoy robust organizational support, increasing investments, and opportunities for personal empowerment and growth—all within a company of unwavering strength and stability.
Be part of the future of beauty services and join the transformation.
GENERAL SUMMARY & SCOPE
The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. They deliver quality professional services focusing on the guest’s total look, supporting the Experience Manager (EM) and Assistant Services Manager (ASM). The role emphasizes performance (sales, productivity), people (guest service), and process (operating procedures and compliance). A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are essential.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Elite Stylist champions Ulta Beauty’s mission, vision, and values, demonstrating them consistently through:
Performance
- Performing hair services including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Achieving or surpassing a weekly sales goal of $1900 and productivity targets for hair services by providing exceptional guest experiences and supporting retail and service sales, guest loyalty, and retail shrink goals.
- Conducting product demonstrations to drive sales and enhance the guest experience.
- Supporting in-store events, promotions, and marketing initiatives to deliver an outstanding guest experience.
- Staying informed about industry trends, products, and services, and understanding their ingredients and benefits to better serve guests.
- Maintaining prompt and regular attendance.
People
- Developing guest relationships through consultations and tailored recommendations.
- Serving all guests efficiently, including walk-ins.
- Partnering with skin therapists and retail teams for a comprehensive guest experience.
- Building professional relationships with peers and brand partners to deliver exceptional service.
- Promoting the guest loyalty program, including credit and the Ulta Beauty app.
- Attending mandatory training and meetings for ongoing professional development.
Process
- Ensuring compliance with Ulta Beauty’s policies, procedures, and standards.
- Following safety, sanitation, and infection control procedures, ensuring compliance with state guidelines.
- Adhering to established service protocols for consistent guest experiences.
- Using booking and clientele systems effectively for scheduling and events.
- Communicating supply needs to the EM to ensure guest readiness.
- Maintaining store standards, including cleanliness and organization.
- Following the dress code and protecting company assets through loss prevention practices.
- Performing other operational tasks as assigned.
JOB QUALIFICATIONS
Education
Experience
- Relevant prior work experience required
Skills
- Proficiency in the latest salon techniques across all service categories or the aptitude to develop such skills.
- Proficiency with equipment and chemicals used in technical services.
- Ability to demonstrate, recommend, and sell professional hair care and makeup products.
- Strong communication skills.
- Ability to work independently and collaboratively.
- Ability to build and maintain a loyal client base.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Continuous mobility, lifting up to 10 lbs, bending, reaching, twisting, standing for long periods, and manipulating objects during shifts.
If an associate has a disability that prevents them from performing essential functions, the Company will engage in an interactive process to determine reasonable accommodations.