Elite Stylist

Ulta Beauty; Novi (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Ulta Beauty is seeking an Elite Stylist to deliver exceptional hair care services and engage with guests. This role emphasizes guest service, product knowledge, and achieving sales goals in a dynamic beauty environment. Candidates should possess a cosmetology license and relevant experience, along with strong communication skills.

Qualifications

• Previous relevant work experience required.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services including haircuts, color, and styling.
• Meet or exceed sales goals and contribute to store objectives.
• Develop guest relationships and promote loyalty programs.

Skills

Proficiency in salon techniques

Strong communication

Ability to recommend and sell products

Ability to work independently and in a team

Build client relationships

Education

Cosmetology license

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.

Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.

We are the future of beauty services. Be part of the transformation.

GENERAL SUMMARY & SCOPE

The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

The Elite Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding industry trends, products, and services during work time, and be knowledgeable about their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and retail and service recommendations.
• Serve all guests, including walk-ins, efficiently.
• Partner with skin therapists and retail team to provide a total-store guest experience.
• Establish professional relationships with peers and brand partners to collaboratively deliver exceptional service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings for professional development.

Process

• Ensure compliance with company policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures, complying with state board guidelines.
• Adhere to service protocols for a consistent guest experience.
• Use booking and clientele systems effectively for scheduling.
• Communicate supply needs to the Experience Manager.
• Maintain store cleanliness and operational standards.
• Follow the dress code and protect company assets.
• Perform other operational tasks as assigned.

Qualifications

Education: Cosmetology license

Experience: Previous relevant work experience

Skills: Proficiency in salon techniques, equipment, and chemicals; ability to recommend and sell products; strong communication; ability to work independently and in a team; build client relationships.

Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays

Working Conditions

• Mobility, lifting up to 10 lbs, bending, reaching, twisting, standing for long periods, and handling objects during shift.