Elite Security Officer & First Responder

Northfield Park Racino; Northfield Center Township (OH); On-site; USD 37,000 - 49,000; Full time

Job summary

Northfield Park Racino is seeking Security Officers to deter threats, respond to security and life safety incidents, and support guests and team members in a fast-paced gaming environment.

The role requires physical conditioning and training; duties include patrols by bicycle or vehicle, monitoring alarms and cameras, first aid, incident reporting, evacuations, and ongoing mandatory training.

Qualifications

• High School Diploma, GED or equivalent - Required.
• 1+ Years of Prior Relevant Experience Customer service experience - Required.
• Previous security experience - Preferred.
• Previous experience working in a similar setting - Preferred.
• Ability to participate in all evacuations procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Ability to learn, demonstrate proficiency and effectively use various computer software.
• Candidates will be required to satisfactorily pass a security officer academy training course.

Responsibilities

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two‑way radios.
• Render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Maintain proficiency in the use of all assigned equipment.

Skills

Customer service

Education

High School Diploma or GED

Job description

Northfield Park Racino is seeking Security Officers to deter threats, respond to security and life safety incidents, and support guests and team members in a fast-paced gaming environment.

The role requires physical conditioning and training; duties include patrols by bicycle or vehicle, monitoring alarms and cameras, first aid, incident reporting, evacuations, and ongoing mandatory training.