Elite Network Engineer

Logicalis Malaysia Sdn Bhd; United States; Remoto; USD 90.000 - 130.000; Tempo integral

Resumo da vaga

Logicalis Malaysia Sdn Bhd is seeking an Elite Network Engineer to design, deploy, manage, and troubleshoot complex networks for a multi-tenant client base. You will act as a technical escalation point and drive network architecture projects with a focus on availability and security.

You will work across Cisco/Meraki/Fortinet/Palo Alto and other vendor ecosystems, configure VPNs, NAC, ZTNA, and SD-WAN, while documenting networks and coordinating with ISPs and vendors.

Qualificações

• Bachelor's degree or equivalent in cybersecurity/IT/business.
• 4+ years in a Network Engineer role, MSP experience preferred.
• Deep understanding of network protocols (BGP, OSPF, EIGRP, STP, VLANs, VXLAN).

Responsabilidades

• Designs, configures, and deploys scalable LAN/WAN/WLAN and cloud-network architectures.
• Supports and monitors client networks across multiple vendor ecosystems.
• Acts as Tier 2/3 escalation for outages, routing, and security events.
• Uses MSP tools (ConnectWise, Autotask, Auvik, Datto, LogicMonitor, IT Glue, Hudu).
• Documents topologies, assesses risks, and creates remediation roadmaps.

Conhecimentos

Network design

LAN/WAN/WLAN

Vendor ecosystems

Network security

VPNs

RMM/PSA

Scripting

Communication

Formação

Bachelor's degree in cybersecurity/IT/business

Ferramentas

ConnectWise

Autotask

Auvik

Datto

LogicMonitor

IT Glue

Hudu

Descrição da vaga

Summary

The Elite Network Engineer is responsible for designing, deploying, managing, and troubleshooting complex network infrastructures across a diverse portfolio of business clients. The position requires multi-tenant engineering expertise, rapid problem-solving skills across varied environments, and exceptional client-facing communication. The Elite Network Engineer serves as a technical escalation point, drive network architecture projects, and ensure high availability and security for our client base.

Essential Duties and Responsibilities

• Designs, configures, and deploy sscalable LAN, WAN, WLAN, and cloud-network architectures tailored to individual client needs.
• Supports, monitors, and optimizes diverse client networks across various vendor ecosystems (Cisco, Meraki, Fortinet, Aruba, Palo Alto, etc.).
• Acts as a Tier 2/3 technical escalation point for complex network outages, routing issues, performance bottlenecks, and security events.
• Utilizes RMM (Remote Monitoring and Management), PSA (Professional Services Automation), and network documentation tools to maintain visibility, track SLAs, and automate routine operational tasks.
• Conducts network discovery assessments for prospective and new MSP clients, documents existing topologies, identify security/operational risks, and creates remediation roadmaps.
• Communicates technical concepts clearly to technical and non-technical client stakeholders. Interfaces with ISPs and hardware vendors to resolve service issues and manage RMA processes.
• Implements and enforces network security best practices, including firewall policy configuration, VPNs (IPsec/SSL), micro-segmentation, zero-trust network access (ZTNA), and compliance standards (e.g., SOC 2, HIPAA, PCI-DSS).
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This role does not have supervisory responsibilities.

Qualifications

To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's degree in cybersecurity, information technology, business, or a related field, or an equivalent combination of education and relevant experience.

Experience / Technical Requirements

• 4+ years of hands-on experience in a Network Engineer role, with at least 2+ years working within a Managed Services Provider (MSP) or multi-client consulting environment.
• Deep understanding of network protocols (BGP, OSPF, EIGRP, STP, VLANs, VXLAN, LACP, IPv4/IPv6, QoS).
• Demonstrated proficiency with enterprise network hardware across multiple platforms (e.g., Cisco/Meraki, Fortinet, Palo Alto, HPE Aruba, Ubiquiti).
• Advanced hands-on experience with NGFWs, site-to-site IPsec VPN tunnels, remote-access VPNs, and Network Access Control (NAC).
• Experience using MSP-centric software (e.g., ConnectWise, Autotask, Auvik, Datto, LogicMonitor, IT Glue, Hudu).

Certifications

• Active industry certifications such as CCNP (Enterprise/Security), Fortinet NSE 4+, Palo Alto PCNSA/PCNSE, or Aruba Certified Switching Professional.

Other Skills and Abilities

• Strong time-management skills, ability to prioritize tasks across competing client emergencies, and excellent verbal/written communication skills.
• Hands-on experience configuring cloud networking constructs (AWS VPC, Azure Virtual WAN, ExpressRoute/Direct Connect).
• Experience deploying and supporting SD-WAN solutions (e.g., Fortinet SD-WAN, Cisco SD-WAN, Versa, Velocloud).
• Basic scripting skills (Python, Bash, PowerShell, or Ansible) for network management and provisioning.

Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.

The above statements describe the general