Elite Hotel Housekeeping Supervisor

Highgate; Wheat Ridge, Northern (CO, KY); Hybrid; USD 19,000 - 30,000; Full time

Job summary

Highgate Hotels in Wheat Ridge, CO is seeking a Housekeeping Supervisor to oversee housekeeping functions in assigned sections and to cover Manager duties in their absence.

Responsibilities include inspecting Room Attendants' performance, ensuring daily assignments are completed, maintaining records, managing Lost and Found, and coordinating with Front Office and Engineering to address out-of-order rooms and repairs.

Qualifications

• High School diploma or equivalent is required.
• 2–3 years of progressive hotel experience preferred.
• Supervisory responsibility preferred.
• Ability to stand for the entire shift.
• Excellent verbal and written communication with all staff and guests.

Responsibilities

• Inspect Room Attendants' performance within the assigned section to ensure standards and productivity.
• In the absence of the Housekeeping Manager, inspect VIP rooms and report availability to Front Office.
• Oversee end-of-day floor closing and restock of carts.
• Ensure daily assignments are completed and signed.
• Maintain key control.
• Handle Lost and Found per standards.
• Monitor cleanliness and orderliness of carts and linen closets.
• Oversee daily assignment of duties for Room Attendants.
• Carry a pager/radio to stay in contact with Front Office/Engineering.
• Report progress of out-of-order rooms to Guest Services per standards.
• Initiate work orders for repairs and follow through to completion.
• Assist with training housekeeping staff.
• May clean rooms as needed.
• Ensure completion of cleaning projects biannually.

Skills

Communication skills

Supervisory experience

Customer service oriented

Education

High School diploma or equivalent

Job description

Highgate Hotels in Wheat Ridge, CO is seeking a Housekeeping Supervisor to oversee housekeeping functions in assigned sections and to cover Manager duties in their absence.

Responsibilities include inspecting Room Attendants' performance, ensuring daily assignments are completed, maintaining records, managing Lost and Found, and coordinating with Front Office and Engineering to address out-of-order rooms and repairs.