Elite Home Professional

SafeStreetsUSA; Panama City (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

SafeStreetsUSA in Panama City, FL, is seeking a dedicated professional to install, program, and maintain security alarm systems. The role involves providing excellent customer service, consulting on security needs, and ensuring installations comply with relevant codes. Candidates need a high school diploma and effective communication skills. Experience in the alarm industry is preferred but not required. The position includes a supportive work environment with potential for performance-based compensation.

Qualifications

• Must be 18 years of age or older and pass a criminal background check.
• Ability to read, write, and speak English.
• Professional appearance is a must.

Responsibilities

• Install, program, maintain, and repair security alarm wiring and equipment.
• Provide professional consultation to customers about additional security needs.
• Update Salesforce after a successful installation.

Skills

Effective communication and interpersonal skills

Exceptional customer service skills

Alarm industry experience

Education

High school diploma or GED

Tools

Salesforce

Job description

Panama City Beach, FL
Panama City, FL, USA

SafeStreets USA is dedicated to creating safer, stronger communities across the country. We’re looking for passionate, collaborative, and detail-oriented professionals to join our 1,000-member team. At SafeStreets USA, you’ll work in a supportive environment where innovation, integrity, and community impact are at the heart of everything we do.

Job Summary

Install, program, maintain, and repair security alarm wiring and equipment while ensuring work is in accordance with relevant codes for SafeStreets and state and local municipalities. Represent SafeStreets professionally in customer homes and businesses, identify customer needs, and support sales activities by educating customers on products and services and presenting available upgrade or additional service options, as applicable.

Essential Functions and Responsibilities

• Arrive promptly at each installation opportunity and enhance the customer security system by following the company’s approved enhancement process, performing installations efficiently according to company training and the Installation Manual.
• Provide professional consultation to customers about additional security needs or concerns.
• Ensure all paperwork and digital confirmations are completed correctly, including customer signatures and payment (if required) at the time of the installation visit.
• Check in upon arrival at each appointment.
• Update Salesforce after a successful installation.
• Maintain accurate inventory and controls, including receipt, usage, and physical counts.
• Maintain certifications, licenses, insurance, and other required documents.
• Read and comprehend instructions, short correspondence, and emails.
• Effectively communicate information in one‑on‑one and small group situations to customers, clients, and other employees.
• Apply common sense to carry out instructions furnished in written, oral, or diagram form.
• Resolve problems involving several concrete variables in standardized situations.
• Apply company-established processes and protocols to respond to and solve customer inquiries.
• Stand, walk, bend, and lift up to 45 pounds.
• Have considerable dexterity in hands, fingers, and wrists.
• Work inside and outside residential homes and commercial dwellings under varying temperature conditions in a generally hazard‑free environment.
• Operate a fully functional vehicle to travel to appointments; travel may be up to 30% of the workday.

Licenses, Certifications & Educational Requirements

• Must be 18 years of age or older and pass a criminal background check.
• High school diploma or general education degree (GED).
• Effective communication and interpersonal skills.
• Ability to read, write, and speak English.
• Alarm industry experience preferred but not required.
• Exceptional customer service skills and professional appearance.
• Valid driver’s license and clean driving record.

Compensation

SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as a performance‑based compensation structure and will be shared in a separate compensation plan.

Employment Conditions

Employment is contingent upon successful completion of a background check and any additional security clearances or licenses required for the role, including applicable state licensing requirements.

Equal Opportunity Employer

SafeStreets is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification under applicable law.

At‑Will Employment

Employment with SafeStreets is at-will, meaning either the employee or SafeStreets may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

Acknowledgment

I acknowledge that I have received, read, and understand this job description. I understand that this document describes the general nature and level of work required for this position and does not constitute an employment contract, either express or implied. I further understand that my duties, responsibilities, compensation, and work location(s) may change based on business needs and applicable laws, and that I am responsible for performing my job in compliance with all SafeStreets policies and applicable local, state, and federal laws.

California Only

I understand that my compensation and work hours are governed by California wage and hour laws, including minimum wage, overtime, meal and rest periods, timekeeping requirements, and applicable local minimum wage ordinances based on where work is performed. I agree to accurately record all hours worked and understand that off‑the‑clock work is prohibited.

Equal Opportunity & Rights Notice

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.