Smart Home Security Technician

Ultipro; Austin (TX); Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

Remote work

Uncapped commissions

Paid training

Job summary

SafeStreets is seeking an Elite Home Pro to connect with residential customers and deliver a best-in-class 5-star experience in the Smart Security industry. You will be the first face-to-face contact for homeowners and guide them through customized ADT-monitored solutions.

A paid training program is provided to help you succeed in a shift to a new career. Expect uncapped commissions with a base salary and the opportunity to earn over six figures.

Qualifications

• Need passion for customer service and a strong sales background.
• Willingness to learn ADT home security options.
• Entrepreneurial mindset with the ability to work independently.

Responsibilities

• Help homeowners create customized Smart Security solutions for their needs.
• Deliver 5-star customer interactions on a daily basis.
• Install, troubleshoot, and demonstrate ADT-monitored security systems.

Skills

Excellent communication

Negotiation

Interpersonal skills

Job description

Our Elite Home Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry.

As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes.

We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career.

The process is simple. There is no cold calling or D2D sales involved.

We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than before you arrived.

Looking to change industries?

Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know.

What do you need to be qualified for this position?

Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads!

SafeStreets is always evolving!

SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our SSP's look forward to:

• Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!
• More than 30% of our field earned over $100k+ in 2024
• Increased Mileage pay with pay kicking in nearly 3x earlier than previously
• Paid for every installation action taken on site
• Same-day and Holiday bonuses
• More upgrade commission options
• Doubled Referral pay opportunity
• Doubled our yearly loyalty bonuses

What we Offer:

Competitive base salary with generous and uncapped commission structure
Company-provided equipment and select tools
Remote and independent work environment
Ongoing training and professional development opportunities
Opportunities for career advancement within a rapidly growing organization
Scheduling flexibility
Medical/Dental/Vision/Life Insurance/401K

The Responsibilities:

Helping homeowners create customized Smart Security solutions for their personal needs
5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets!
Customized installation, troubleshooting, and demonstration of ADT-monitored security systems

Qualifications:

Entrepreneurial and career oriented mindset
Excellent communication, negotiation, and interpersonal skills
Reliable vehicle and valid driver's license
Proof of vehicle insurance (100/300/100 minimum)
Smartphone/tablet

SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.

This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces.

Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.