Elite Dispatch & Scheduling Specialist

ADP, Inc.; San Jose (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

ADP, Inc. is seeking a Dispatch/Scheduling Specialist in San Jose, CA to support the operations team. The role requires handling complex scheduling and dispatch for multiple technicians, delivering excellent customer service, and maintaining organized documentation.

This full-time position pays $22.00 to $25.00 hourly. Strong communication, organization, and teamwork are essential to drive efficiency and resolution.

Qualifications

• Excellent customer service skills with tact and judgment.
• Strong phone and email etiquette with good written communication.

Responsibilities

• Drive customer service interactions and resolutions.
• Handle scheduling and dispatch of multiple technicians.
• Maintain organized documents and procedures.
• Perform a variety of tasks as needed.
• Communicate effectively and work within a team.
• Ensure operational excellence and resolve issues as they arise.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team oriented

Scheduling/dispatch experience

Job description

ADP, Inc. is seeking a Dispatch/Scheduling Specialist in San Jose, CA to support the operations team. The role requires handling complex scheduling and dispatch for multiple technicians, delivering excellent customer service, and maintaining organized documentation.

This full-time position pays $22.00 to $25.00 hourly. Strong communication, organization, and teamwork are essential to drive efficiency and resolution.