Elite Bartender & Guest Experience Champion

Fish City Grill; Waco (TX); On-site; USD 17,000 - 30,000; Full time

Job summary

Fish City Grill in Waco, TX is seeking a Bartender to provide exceptional hospitality and service in a lively, clean setting. You will master beverage knowledge, interact with guests, and deliver a memorable bar experience.

The role requires 1–3 years of bartender experience or equivalent, ability to pour to spec, and a strong focus on responsible alcohol service and guest satisfaction. Join a team that values upbeat energy and friendly service.

Qualifications

• High school diploma or GED preferred.
• 1 to 3 years' experience bartending in a Food and Beverage environment; or equivalent combination of education and experience.
• Must be at least the minimum age required to serve alcohol as determined by applicable state law.
• Able to free-pour to recipe and specification; extensive knowledge of beer, wine and liquor.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Responsibilities

• Live by a servant leadership philosophy to always serve others first.
• Understand, and comply with: All Company policies, procedures, and operating standards.
• All federal/state/local laws and ordinances.
• Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.
• Provide every Customer with an awesome first, next and last great experience.
• Always have a "do whatever it takes" personality.
• Smile and welcome all Customers you encounter.
• Address Customers by name; shake their hand if appropriate.
• Involve Customer in conversations throughout their entire experience.
• Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
• Utilize genuine salesmanship techniques during Customer interactions.
• Possess an extensive knowledge of all food, serious seafood, Chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item.
• Place accurate orders using the POS.
• Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.
• Manage the bar during each shift as though it were your own business.
• Maintain a clean and organized bar top, storage areas, and service bar station.
• Adhere to a responsible beverage service requirements.
• Verify all Customers that purchase alcohol are at least 21 years of age.
• Answer the telephone in a friendly, upbeat manner and with a smile on your face.
• Take and manage all To Go orders.
• Adhere to cash handling policies.
• Perform secondary responsibilities.
• Assist Servers by running drinks to their tables.
• Help the Host by encouraging Customers to come sit in the bar.
• Assist other Bartenders by stocking glassware, ice, garnishes, etc.
• Complete assigned opening, ongoing, and closing sidework.
• Maintain a safe, sanitary, and secure environment at all times.
• Notify a Manager of all Customer complaints.
• Remain calm at all times.
• Perform any other tasks or duties as assigned by a Manager.

Skills

Bartending

Customer service

Communication

Multi-tasking

Alcohol knowledge

Education

High school diploma or GED

Job description

Fish City Grill in Waco, TX is seeking a Bartender to provide exceptional hospitality and service in a lively, clean setting. You will master beverage knowledge, interact with guests, and deliver a memorable bar experience.

The role requires 1–3 years of bartender experience or equivalent, ability to pour to spec, and a strong focus on responsible alcohol service and guest satisfaction. Join a team that values upbeat energy and friendly service.