Elite Auto Service Advisor – Mon-Fri, High Earning

Alloy Automotive Partners; Houston (TX); In loco; USD 100.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Monday–Friday schedule

No weekend hours

Descrizione del lavoro

Alloy Automotive Partners is seeking an experienced Service Advisor for our Northwest Houston location. This role requires managing a busy service drive, building trust with customers, and confidently presenting repair recommendations for a dealership or established independent shop.

We offer a Monday–Friday schedule, base salary with commission, and strong earning potential with a professional environment and leadership. European automotive experience is a plus, but not required.

Competenze

• 3–5 years of successful Service Advisor experience at a dealership or independent shop.
• Proven record of sales, gross profit, ARO, closing ratio, and customer satisfaction.

Mansioni

• Manage the customer experience from initial check-in through vehicle delivery.
• Build lasting customer relationships through honest recommendations and proactive communication.
• Review inspection results and present maintenance/repair recommendations.
• Create accurate estimates and explain repair priorities, pricing, timelines, warranties, and financing options.
• Achieve targets for sales, gross profit, ARO, closing ratio, and customer satisfaction.
• Maintain accurate repair orders with authorizations, contracts, deposits, and payments.
• Coordinate with technicians and parts team to keep work moving.
• Provide customers with timely updates on status, findings, pricing, or delays.
• Use Tekmetric and shop systems to manage orders, communication, financing, and payments.
• Take ownership of challenges and develop customer-focused solutions.

Conoscenze

Sales ability

Customer service

Communication

Organization

Problem solving

Strumenti

Tekmetric

Descrizione del lavoro

Alloy Automotive Partners is seeking an experienced Service Advisor for our Northwest Houston location. This role requires managing a busy service drive, building trust with customers, and confidently presenting repair recommendations for a dealership or established independent shop.

We offer a Monday–Friday schedule, base salary with commission, and strong earning potential with a professional environment and leadership. European automotive experience is a plus, but not required.