Eligibility Team Manager

City of New York; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

The City of New York’s Administration for Children’s Services (ACS) invites applications for a Supervisory Eligibility Team Manager within the Division of Child and Family Well-Being. This permanent civil service role oversees eligibility certification and processing for publicly funded subsidized childcare services in NYC.

You will supervise staff, prepare reports, certify cases, assign cases, and ensure accuracy, with emphasis on compliance and equity in child care funding.

Qualifications

• A baccalaureate degree from an accredited college.
• Two years of full-time satisfactory experience in social casework, at least one year in a supervisory capacity.

Responsibilities

• Plan, implement, coordinate, monitor and/or evaluate the publicly funded subsidized childcare unit, serving children in communities throughout the City of New York.
• Supervise unit of staff engaged in determining eligibility for publicly funded childcare subsidies, while preparing, evaluating, and vetting documents required for such funding.
• Prepare reports, analyses, and training for staff in eligibility determination and certification.
• Certify childcare cases.
• Assign cases to eligibility teams based on authoritative interpretation of complex funding and planning analyses.
• Prepare and distribute eligibility and intake reports.
• Rates/evaluates job performance of subordinates.
• Conduct supervisory reviews of subordinate’s cases to ensure case accuracy.

Education

Baccalaureate degree from an accredited college

Two years of social casework experience

Job description

• Job Category: Constituent Services & Community Programs
• Salary Band: $100,000 to $125,000
• Compensation: USD 69,880 - USD 106,022

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $69,880 - $80,362.00

IT IS IMPORTANT THAT YOU FILE FOR, TAKE, AND PASS THE EXAM FOR THE CIVIL SERVICE TITLE LISTED BELOW WHEN IT IS NEXT OFFERED TO AVOID BEING “BUMPED” OUT OF YOUR POSITION WHEN THE ELIGIBLE LIST FOR THIS TITLE IS ESTABLISHED.

PERMANENT SUPERVISORS I and II ARE ENCOURAGED TO APPLY.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports and manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Division of Child and Family Well-Being (CFWB) works to ensure families and children have the critical support they need to thrive and exercise self-determination. CFWB leverages concrete resources, stakeholder relationships, and community and family strengths to drive toward greater equity and social justice, reduce disparities and disproportionality - including in the child welfare system -, and create conditions that foster well-being for families and children across New York City. Our work includes the provision of child care assistance; support for caregivers and child-serving professionals to prevent child injury; and investment in community-based approaches.

CFWB has three (3) borough-based Resource Areas (RAs) responsible for verifying and re-certifying the eligibility of all low income (non-TANF) families for voucher child-care services. This includes Eligibility Determination and Administrative which includes Intake, Data Entry and Scanning & Indexing.

Under the supervision of the Resource Area Deputy Director, with considerable latitude for independent judgment and decision-making, the Eligibility Team Manager major responsibility is the supervision of staff engaged in eligibility certification and processing for publicly-funded subsidized child care services. Typical tasks include:

• Plan, implement, coordinate, monitor and/or evaluate the publicly funded subsidized childcare unit, serving children in communities throughout the City of New York.
• Supervise unit of staff engaged in determining eligibility for publicly funded childcare subsidies, while preparing, evaluating, and vetting documents required for such funding.
• Prepare reports, analyses, and training for staff in eligibility determination and certification.
• Certify childcare cases.
• Assign cases to eligibility teams based on authoritative interpretation of complex funding and planning analyses.
• Prepare and distribute eligibility and intake reports.
• Rates/evaluates job performance of subordinates.
• Conduct supervisory reviews of subordinate’s cases to ensure case accuracy.

ADDITIONAL INFO: Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

Qualifications

A baccalaureate degree from an accredited college and two years of full-time satisfactory experience in social casework, at least one year of which must have been in a supervisory capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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