Eligibility Specialist DFPS

Equus; Houston (TX); On-site; USD 30,000 - 43,000; Full time

Job summary

Equus Workforce Solutions is seeking a detail-oriented professional in Houston to verify support services and ensure compliance with policies. You will review documentation, assist providers and staff, and maintain accurate payment records.

The role emphasizes strong customer service and the ability to work independently. Responsibilities include monthly reporting, policy tracking, and collaboration with leadership to monitor funds.

Qualifications

• Bachelor's Degree from an accredited university or college, or equivalent work experience.
• 1–3 years in workforce development.
• Strong customer service skills.
• Excellent customer service and listening skills.
• Ability to work with diverse backgrounds and needs.
• Independent worker with strong organizational skills.
• Reliable team player with attention to detail.

Responsibilities

• Interprets contract and application language for verification of support services.
• Provides assistance to providers and staff to comply with policies, regulations, and financial requirements.
• Reviews support documentation to ensure completeness and accuracy prior to payment.
• Maintains tracking system to monitor supportive services distributed.
• Keeps current on policy changes affecting support services.
• Creates and submits monthly reporting.
• Works with leadership to ensure spending aligns with funds.
• Demonstrates sound judgment in policy adherence.
• Serves on work groups and manages special projects.
• Other duties as assigned.

Skills

Customer service

Listening skills

Team player

Independence

Time management

Attention to detail

Communication skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

• Compensation: USD 26.67 - USD 26.67 - hourly

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Interprets contract and application language for the verification of support services
• Provides assistance to providers and internal staff to comply with policies, regulations, and financial requirements
• Reviews support documentation to ensure its completeness and accuracy prior to payment
• Maintains tracking system to monitor supportive services distributed
• Maintains current on policy changes and modifications affecting support services
• Creates and submits monthly reporting
• Works closely with leadership team to ensure on track spending down supportive service funds.
• Demonstrates sound judgment in ensuring compliance and administering policies and procedures
• Serves on work groups and manages special projects and assignments
• Other duties as assigned

Qualifications

• Bachelors Degree from an accredited university or college, or equivalent work experience
• One to three years in workforce development
• Strong customer service skills required
• Excellent internal and external customer service skills, including a positive attitude and good listening skills
• Ability to work with people from various backgrounds and with various needs
• Ability to work independently
• Excellent organizational and time-management skills with have strong attention to detail
• Knowledge of Microsoft Office software and ability to work in many different programs/platforms.
• Be reliable and a team-player

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity.

We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.