Eligibility Specialist - CCDF

Firefly Children & Family Alliance; Lafayette (IN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401k

Dental Insurance

Life Insurance

Medical Insurance

Vision

Student Loan Repayment

Tuition Reimbursement

Over 150 hours PTO first year

Job summary

Firefly Children & Family Alliance in Lafayette, IN is hiring an Eligibility Specialist to help low-income families access childcare vouchers and related assistance.

You will determine eligibility, complete intakes, and support recertifications while coordinating with families and providers; a strong service mindset is essential.

Qualifications

• High School Diploma or GED required.
• Experience in greeting and interviewing a diverse population of customers in a service setting.
• Associates or Bachelors' degree a plus.
• Valid driver's license with valid insurance and no more than 4 points on driving record.
• Student Loan Repayment and Tuition Reimbursement offered.

Responsibilities

• Childcare Voucher Eligibility Determination: interview families, collect documents, determine eligibility.
• Complete intakes for Childcare Voucher Program with required documentation and financial data.
• Explain program rights, responsibilities and obligations to families.

Skills

Customer service

Interviewing

Documentation

Data entry

Education

High School Diploma

Associates or Bachelors degree a plus

Job description

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults.

Firefly Children & Family Alliance is seeking an Eligibility Specialist at our office in Lafayette, IN. In this position, you will assist low-income families in maintaining childcare vouchers and assistance to allow families to work or attend training programs.

You Will:

Childcare Voucher Eligibility Determination (50%)

• Sincerely help families applying for childcare assistance through interviews and document collection to determine eligibility
• Precisely complete intakes for Childcare Voucher Program by obtaining required documentation and calculating relevant financial data including parent co-pay and subsidy levels
• Diligently follow orientation procedures and facilitate to families regarding the rights, responsibilities and obligations of the program
• Carefully analyze family needs to identify any special circumstances that require additional assistance
• Maintain and follow wait-list procedures

Childcare Voucher Recertification Support (50%)

• Evaluate opportunities with other site locations in an integrated support team approach to identify and connect families with the best resources
• Accommodate family needs and assist families in selecting appropriate providers, if requested
• Thoroughly maintain orderly and complete records on families receiving assistance; monitor the progress of parents in the job search process
• Precisely prepare, schedule and mail recertification letters

You Have:

• You have a High School Diploma or GED
• Experience (paid, volunteer or internship) in greeting and interviewing a diverse population of customers in a service setting
• Associates or Bachelors' degree a plus
• Valid driver's license with valid insurance and no more than 4 points on driving record
• Student Loan Repayment
• Tuition Reimbursement
• Medical, Dental, and Health Insurance
• Over 150 hours of PTO first year and 12 paid holidays
• Short-Term and Long-Term Disability
• Life Insurance

At Firefly Children and Family Alliance, we are committed to advancing diversity, equity, and inclusion. Therefore, we encourage persons who represent the diverse identities and lived experiences of the clients and communities we serve to apply.

Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.