Eligibility Specialist - CCDF

Firefly Children & Family Alliance; Indianapolis (IN); On-site; USD 25,499 - 26,876; Full time

Benefits offered by this job

401k

Dental Insurance

Life Insurance

Medical Insurance

Vision

Job summary

Firefly Children & Family Alliance in Indianapolis, IN seeks an Eligibility Specialist who speaks Spanish and/or Creole as well as English. This full-time role supports low-income families with childcare vouchers and assistance to enable work or training, starting at $18.51 per hour.

Responsibilities include determining voucher eligibility through interviews and document collection, handling recertifications, and coordinating with families and providers while maintaining accurate records.

Qualifications

• High School Diploma or GED required.
• Bilingual in Spanish and/or Creole plus English.
• Valid driver's license with insurance and clean driving record.

Responsibilities

• Determine childcare voucher eligibility through interviews and document collection.
• Assist with childcare voucher program recertification, preparing letters and maintaining records.

Skills

Spanish

Creole

English

Education

High School Diploma or GED

Job description

Eligibility Specialist - Spanish and/or Creole

Indianapolis, IN

Full-Time

Starting: $18.51

Hourly

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults.

Firefly Children & Family Alliance is seeking an Eligibility Specialist at our Families Place location in Indianapolis. You will assist low-income families in maintaining childcare vouchers and assistance to allow families to work or attend training programs.

Firefly is looking for an Eligibility Specialist who speaks Spanish and/or Creole as well as English. The minimum compensation for bilingual employees starts at 19.51.

You Will:

Childcare Voucher Eligibility Determination (50%)

• Sincerely help families applying for childcare assistance through interviews and document collection to determine eligibility
• Precisely complete intakes for Childcare Voucher Program by obtaining required documentation and calculating relevant financial data including parent co-pay and subsidy levels
• Diligently follow orientation procedures and facilitate to families regarding the rights, responsibilities and obligations of the program
• Carefully analyze family needs to identify any special circumstances that require additional assistance
• Maintain and follow wait-list procedures

Childcare Voucher Recertification Support (50%)

• Evaluate opportunities with other site locations in an integrated support team approach to identify and connect families with the best resources
• Accommodate family needs and assist families in selecting appropriate providers, if requested
• Thoroughly maintain orderly and complete records on families receiving assistance; monitor the progress of parents in the job search process
• Precisely prepare, schedule and mail recertification letters

You Have:

• You have a High School Diploma or GED
• Experience (paid, volunteer or internship) in greeting and interviewing a diverse population of customers in a service setting
• Associates or Bachelors' degree a plus
• Valid driver's license with valid insurance and no more than 6 points on driving record

Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.