Eligibility & Services Coordinator

Express Employment Professionals - Cincinnati East; Sturgeon Bay (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization serving individuals and families throughout the community in Sturgeon Bay, WI. This is a full-time, on-site role paying $19/hour.

The ideal candidate brings strong administrative skills, attention to detail, and a commitment to serving limited and low-income households. Bilingual skills are a plus, but not required; on-site work is required.

Qualifications

• 3+ years of consistent office or administrative experience.
• Demonstrated job stability and strong attendance history.
• Ability to stay organized and multi-task in a fast-paced environment.
• Professional customer service and communication skills.
• Excellent computer and data-entry skills.
• Strong attention to detail, accuracy, and confidentiality.
• High school diploma or equivalent.

Responsibilities

• Greet customers professionally at the front desk.
• Answer and direct phone calls.
• Schedule and manage client appointments.
• Provide clear information regarding program eligibility.
• Review and verify application information and documentation.
• Enter data and process online or on-demand applications.
• Assist with general administrative duties and provide excellent customer service by phone, email, and in person.
• Maintain accurate, organized, and confidential records.

Skills

Administrative experience

Customer service

Data entry

Attention to detail

Confidentiality

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization serving individuals and families throughout the community in Sturgeon Bay, WI. This is a full-time, on-site role paying $19/hour.

The ideal candidate brings strong administrative skills, attention to detail, and a commitment to serving limited and low-income households. Bilingual skills are a plus, but not required; on-site work is required.