Eligibility Screener (Northridge, CA)

GetixHealth; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Eligibility Screener to assist patients in navigating insurance options and eligibility programs. This role involves working closely with healthcare staff and patients in a hospital setting, ensuring timely certification for eligibility programs and fostering professional relationships. Ideal candidates will possess strong communication skills, a commitment to confidentiality, and the ability to thrive in a team-oriented environment. This rewarding position offers the chance to make a significant impact in the community while enjoying opportunities for growth and recognition.

Qualifications

• High School diploma or GED required.
• Previous healthcare coverage experience preferred.

Responsibilities

• Assist patients in finding insurance for medical bills.
• Educate patients on eligibility requirements and processes.
• Collaborate with healthcare staff to resolve issues.

Skills

Interpersonal Skills

Communication Skills

Confidentiality

Teamwork

Multi-tasking

Organizational Skills

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Eligibility Screener - Bilingual preferred.

Compensation: $21- $23/hr + Quarterly Bonus Eligible

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

Responsibilities:

• Help those in need in your community.
• Assist healthcare patients in finding insurance to assist with their medical bills.
• Work in a local hospital assisting patients with applications for third-party resources including state aid.
• Meet work standards and establish processes to ensure timely certification for eligibility programs.
• Retrieve and provide requested records, including medical and insurance information, to relevant parties.
• Manage special requests and follow-ups with hospital staff.
• Maintain proactive communication with patients or representatives throughout the eligibility process.
• Screen patients for potential eligibility for third-party resources.
• Collaborate with physicians, case managers, and hospital staff to address questions and resolve issues.
• Educate patients on eligibility requirements, application, and verification processes.
• Foster professional relationships with patients and agencies to ensure compliance.
• Document patient information and activities according to company policies.
• Ensure account processing complies with program standards and regulations.
• Adhere to relevant policies and procedures.
• Perform additional duties as assigned by management.

Requirements:

• Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening.
• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired.
• Previous healthcare coverage/eligibility experience preferred.
• Proficient personal computer skills including Microsoft Office.
• Ability to maintain the highest level of confidentiality.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work.
• Ability to adapt to a flexible schedule.
• Ability to lift and/or move 20 pounds with or without accommodation.
• Heavy walking is required.

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Qualifications

Behaviors

Preferred

• Team Player: Works well as a member of a group.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility.
• Peer Recognition: Inspired to perform well by the praise of coworkers.

Education

Preferred

High School or better.

Experience

Required

1 year: