Eligibility Screener (Northridge, CA)

ARStrat LLC; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Eligibility Screener to join their team. In this rewarding role, you will assist healthcare patients in navigating insurance applications and eligibility programs within a local hospital. Your ability to communicate effectively and maintain confidentiality will be vital as you foster relationships with patients and collaborate with medical staff. This position offers a chance to make a significant impact in your community while working in a supportive environment. If you are dedicated to helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• High School diploma or GED required, with healthcare experience preferred.
• Excellent communication skills and ability to maintain confidentiality.

Responsibilities

• Assist patients in applying for insurance and eligibility programs.
• Collaborate with hospital staff and educate patients on eligibility processes.
• Document patient information and maintain proactive communication.

Skills

Interpersonal Skills

Written Communication

Oral Communication

Confidentiality

Teamwork

Multi-tasking

Organizational Skills

Education

High School Diploma

GED Certificate

Tools

Microsoft Office

Job description

Northridge MC-CA
18300 Roscoe Blvd
Northridge, CA 91325, USA

Eligibility Screener- Bilingual preferred.

Compensation: $21- $23/hr + Quarterly Bonus Eligible

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

• Do you want to help those in need in your community?
• Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?
• Work in a local hospital assisting patients with applications for third-party resources including state aid.
• Meet work standards and establish processes to ensure timely certification for eligibility programs.
• Retrieve and provide requested records, including medical and insurance information, to relevant parties.
• Manage special requests and follow-ups with hospital staff.
• Maintain proactive communication with patients or representatives throughout the eligibility process.
• Screen patients for potential eligibility for third-party resources.
• Collaborate with physicians, case managers, and hospital staff to address questions and resolve issues.
• Educate patients on eligibility requirements, application, and verification processes.
• Foster professional relationships with patients and agencies to ensure compliance.
• Document patient information and activities according to company policies.
• Ensure account processing complies with program standards and regulations.
• Adhere to relevant policies and procedures.
• Perform additional duties as assigned by management.

Requirements:

• Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening.
• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
• Previous healthcare coverage/eligibility experience preferred
• Proficient personal computer skills including Microsoft Office
• Ability to maintain the highest level of confidentiality
• Excellent interpersonal, written, and oral communication skills
• Willing to work inside of a hospital including visiting hospital rooms to complete tasks
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule
• Office environment within a local hospital
• Ability to lift and/or move 20 pounds with or without accommodation
• Heavy walking is required

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER