Eligibility QA Specialist | Remote

Crossing Hurdles

United States

On-site

USD 82,656 - 151,536

Part time

14 days+
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Job summary

A leading organization in government programs is seeking an Eligibility Interviewer for a remote position. The role involves acting as a subject matter expert in eligibility interviewing for government assistance programs, developing realistic interview data for AI training, and ensuring compliance documentation is accurate. Candidates should have hands-on experience in eligibility interviewing, strong communication skills, and a commitment to confidentiality. This hourly contract offers flexibility with 10–40 hours of work per week.

Qualifications

  • Hands-on experience as an Eligibility Interviewer or in a similar role.
  • Strong written and verbal communication skills.
  • Ability to create clear and structured documentation.
  • Strong analytical and organizational skills.
  • Commitment to data confidentiality and ethical standards.

Responsibilities

  • Act as a subject matter expert for eligibility interviewing.
  • Develop and review eligibility interview data for AI training.
  • Design workflows and question sets based on real-world scenarios.
  • Label and organize documentation related to eligibility decisions.
  • Identify edge cases to improve AI training data quality.

Skills

Experience as an Eligibility Interviewer
Strong communication skills
Analytical skills
Organizational skills
Attention to detail

Job description

Position: Eligibility Interviewer – Government Programs

Type: Hourly contract

Compensation: $60–$110/hour

Location: Remote

Commitment: 10–40 hours/week

Responsibilities
  • Act as a subject matter expert for eligibility interviewing within government assistance programs.
  • Develop, review, and annotate realistic eligibility interview data for AI training.
  • Design workflows, question sets, and case studies reflecting real-world eligibility scenarios.
  • Label and organize documentation related to eligibility decisions and compliance.
  • Identify edge cases and nuances to improve the quality and diversity of AI training data.
Requirements
  • Hands-on experience as an Eligibility Interviewer or in a similar government programs role.
  • Strong written and verbal communication skills with high attention to detail.
  • Proven ability to create clear, structured, and accurate documentation.
  • Strong analytical and organizational skills for managing complex information.
  • Commitment to data confidentiality, privacy, and ethical standards.
Application Process
  • Upload resume
  • Interview (15 min)
  • Submit form
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