Eligibility Processor - Data & Customer Inquiries

Integrated Resources Inc.; Maryland Heights (MO); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

A leading company in the field of resources is seeking a customer service representative to manage eligibility records and inquiries. The ideal candidate will have a high school diploma or GED and 1-3 years of relevant experience. Proficiency in MS Office and typing skills are essential. This role involves frequent interaction with case managers and clients, making strong communication skills important.

Qualifications

• Minimum of 1 year customer service, claims, or general office experience.
• Proficient with MS Office software.
• Ability to type 60 WPM.

Responsabilités

• Responsible for creation and maintenance of eligibility records.
• Evaluates data and responds to telephone inquiries regarding eligibility.
• High degree of contact with Case Managers, Client Contacts, and providers.

Connaissances

Customer service

Data evaluation

Typing

Formation

HS/GED

Outils

MS Office

Description du poste

A leading company in the field of resources is seeking a customer service representative to manage eligibility records and inquiries. The ideal candidate will have a high school diploma or GED and 1-3 years of relevant experience. Proficiency in MS Office and typing skills are essential. This role involves frequent interaction with case managers and clients, making strong communication skills important.