Eligibility Processor - Data & Customer Inquiries

Integrated Resources Inc.; Maryland Heights (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the field of resources is seeking a customer service representative to manage eligibility records and inquiries. The ideal candidate will have a high school diploma or GED and 1-3 years of relevant experience. Proficiency in MS Office and typing skills are essential. This role involves frequent interaction with case managers and clients, making strong communication skills important.

Qualifications

• Minimum of 1 year customer service, claims, or general office experience.
• Proficient with MS Office software.
• Ability to type 60 WPM.

Responsibilities

• Responsible for creation and maintenance of eligibility records.
• Evaluates data and responds to telephone inquiries regarding eligibility.
• High degree of contact with Case Managers, Client Contacts, and providers.

Skills

Customer service

Data evaluation

Typing

Education

HS/GED

Tools

MS Office

Job description

A leading company in the field of resources is seeking a customer service representative to manage eligibility records and inquiries. The ideal candidate will have a high school diploma or GED and 1-3 years of relevant experience. Proficiency in MS Office and typing skills are essential. This role involves frequent interaction with case managers and clients, making strong communication skills important.