Eligibility & Case Management Specialist

Winstar; Pauls Valley (OK); On-site; USD 35,000 - 52,000; Full time

Job summary

Chickasaw Nation in Pauls Valley, OK, is seeking a Full Time Resource Specialist to join the Pauls Valley Area Office team, working 8:00AM-5:00PM, Monday to Friday. You will provide case management services, determine eligibility through federal and tribal programs, and work within the Social Services division.

The role requires strong customer service, confidentiality, and knowledge of program processes, with responsibilities including documenting submissions, assisting applicants, and

Qualifications

• 3 years directly related experience.
• Bachelor's Degree in directly related field.
• Pass general background check.
• Standard Driver's License.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Reviews applications submitted to the program to verify submission of all needed information and documentation for accuracy
• Provides current and potential applicants with information on eligibility, application procedures, certification and program process
• Maintains confidentiality, security, and integrity of data and information in accordance with HIPAA regulations
• Develop strategies to help clients improve their self-sufficiency
• Supports and assists clients in all aspects of employment opportunities by demonstration, providing advice and coaching
• Performs all other duties as assigned

Skills

Case management

HIPAA compliance

Confidentiality

Education

Bachelor's Degree in related field

Job description

Chickasaw Nation in Pauls Valley, OK, is seeking a Full Time Resource Specialist to join the Pauls Valley Area Office team, working 8:00AM-5:00PM, Monday to Friday. You will provide case management services, determine eligibility through federal and tribal programs, and work within the Social Services division.

The role requires strong customer service, confidentiality, and knowledge of program processes, with responsibilities including documenting submissions, assisting applicants, and