Eligibility and Recruitment (ERSEA) Specialist

Massachusetts LGBT Chamber of Commerce, Inc.; Somerville (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Professional development opportunities

Paid time off

11 paid holidays

403(b) retirement savings plan with an

Employee referral bonus

Travel assistance plan

Job summary

Riverside Community Care is seeking an ERSEA Specialist for Early Head Start. You will handle eligibility, recruitment, intake, enrollment, and attendance, with a focus on intake completion, application processing, and data entry in ChildPlus.

You will also manage waitlists and engage with families and community partners to support enrollment. The role emphasizes timely, accurate data and compliance with Head Start standards, plus active community outreach to reduce barriers to enrollment.

Qualifications

• Associates degree or higher required; Bachelor's preferred.
• Experience with data entry and enrollment systems.
• Head Start/ Early Head Start familiarity a plus.

Responsibilities

• Manage eligibility, recruitment, selection, enrollment, and attendance.
• Process intake completion and application processing; enter data in ChildPlus.
• Maintain waitlists and track enrollment progress.
• Engage with families and community partners for outreach and recruitment.
• Ensure data accuracy and compliance with program standards.

Skills

Data entry

Eligibility determination

Enrollment management

Community outreach

Bilingual communication

Education

Associate's Degree

Bachelor's Degree

Tools

ChildPlus

Job description

Exciting opportunity to join Riverside Community Care as Early Head Start's Eligibility and Recruitment (ERSEA) Specialist! The ERSEA Specialist is responsible for the day-to-day implementation of eligibility, recruitment, selection, enrollment, and attendance processes, with a primary focus on intake completion, application processing, ChildPlus data entry, and waitlist management. This role plays a key function in supporting the program’s enrollment pipeline by ensuring families move efficiently from referral - intake - enrollment. The position also actively participates in community outreach and recruitment efforts, engaging directly with prospective families and community partners. The ERSEA Specialist ensures that all data is accurate, timely, and compliant with Head Start Program Performance Standards while identifying and communicating barriers impacting enrollment.

Schedule:

Full Time Monday through Friday 9 a.m. - 5 p.m. with occasional evenings and weekends

Pay Rate:

• Associate's Degree:
• $21.44/hour
• $22.40/hour with bilingual language skills
• Bachelor's Degree:
• $22.18/hour
• $23.14/hour with bilingual language skills

Why You'll Love Riverside

We make a true difference in people's lives through rewarding work. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts - both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee

Learn more about our benefits and culture:

Our BenefitsOur CultureHear what employees think about working for Riverside!

• Multilingual candidates preferred
• Strong organizational, administrative, and time management skills
• Ability to manage multiple tasks and maintain accuracy in a fast-paced environment
• Ability to manage detailed documentation processes and maintain high levels of accuracy and compliance
• Comfortable engaging prospective families and community members; able to confidently explain program services and support enrollment
• Valid Massachusetts driver's license and regular access to a reliable vehicle
• Associate's degree, or equivalent, in human services or related field required; Bachelor's Degree preferred.
• Experience working with families preferredEarly Head Start/Head Start experience preferred
• Experience with data entry and database systems required (ChildPlus or similar preferred)
• Experience with intake processes, eligibility determination, or enrollment systems preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.