Elevator Operator - Monday to Friday (3 pm to 12 am)

CBRE Group, Inc.; Santa Clara (CA); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401k

Paid holidays

Résumé du poste

CBRE Group, Inc. is seeking a dedicated individual for a customer service role focused on elevator operation in Santa Clara, California. This position requires a high school diploma and strong skills in customer service and heavy material handling. The successful candidate will be responsible for greeting individuals, operating elevators, and managing various workplace services efficiently.

This role emphasizes safety and operational excellence, with physical demands including lifting and maneuvering heavy items. Benefits include medical, dental, vision, and 401k options, promoting a healthy work-life balance.

Qualifications

• Up to 2 years of job-related experience required.
• Fundamental understanding of elevator components, cable systems and hydraulic lifts.
• Ability to follow basic work routines and standards.

Responsabilités

• Greet and assist individuals entering the facility.
• Operate elevators safely and efficiently.
• Monitor elevator usage and perform inspections.
• Manage workplace services and coordinate with vendors.

Connaissances

Customer service

Heavy material handling

Communication skills

Organizational skills

Microsoft Office proficiency

Formation

High School Diploma or GED

Description du poste

About the Role

Are you a customer service enthusiast with a knack for operational excellence and a commitment to safety?

Schedule

Mon - Fri, 3pm-12am

What You'll Do

• First point of contact for all those entering an elevator at the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by greeting everyone in a professional manner.
• Operate manual or automatic elevators to transport passengers and freight to designated floors.
• Monitor elevator usage to ensure capacity loads are never exceeded. Mange weight distribution in the elevators to prevent mechanical strain.
• Identify and report any mechanical malfunctions, unusual sounds, or leveling issues.
• Perform daily pre-shift inspections of the elevator cabin, doors, control panels and clean tracks.
• Handle freight and materials. Load and unload heavy materials, machinery or oversized pallet jack and dollies.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co‑workers. Provide solutions in a professional customer service-driven manner.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Experience in heavy material handling required.
• Fundamental understanding of elevator components, cable systems and hydraulic lifts required.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Physical stamina to stand for long periods of time and the strength to lift and maneuver heavy items throughout the shift.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Legal Requirements

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Benefits

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, paid holidays and more...
• Internal advancement available after 6‑month mark
• Work/Life Balance: 40-45 hours a week

AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.