Elevator (in-home) Field Installation & Service Specialist (On-site or Remote)

Harmar Mobility, LLC; Sarasota (FL); Remote; USD 40,000 - 55,000; Full time

Job summary

Join a leading mobility company as a Homelift Technical Installer, playing a crucial role in training and supporting dealer partners. This full-time position involves hands-on technical training and troubleshooting support, ensuring quality service and customer satisfaction. A great opportunity for those looking to enhance their professional growth while making a positive impact on people's lives.

Qualifications

• 1–2 years in a customer-facing role with technical products.
• Willingness to travel and valid driver’s license required.

Responsibilities

• Conduct training sessions for installation and service.
• Provide support via phone and email for product questions.
• Create sales orders and assist in document development.

Skills

Interpersonal skills

Communication skills

Organizational skills

Ability to explain concepts

Education

Associate degree/trade certification in a technical field

Job description

All Jobs > Elevator (in-home) Field Installation & Service Specialist (On-site or Remote)

Sarasota

Full-time

Description

Join a Team That Lifts Lives – Become a Homelift Technical Installer at Harmar Mobility

Are you looking for a fulfilling role at a Great Place to Work certified company? Do you want to grow professionally, enhance your technical skills, and be part of a collaborative, supportive team? At Harmar Mobility, we don’t just build mobility solutions—we lift lives. Our mission is to empower people to maintain their independence and create meaningful memories, whether at home or on the road.

We manufacture high-quality mobility device lifts for vehicles and accessibility products for residential and commercial settings. We are seeking a Homelift Technical Installer to ensure our dealer partners are equipped to install, service, and support our homelift systems.

About the Role

You will be a key member of our technical support and training team, providing in-person and virtual training, conducting on-site dealer visits, and offering troubleshooting support. The role involves travel, hands-on instruction, and interaction with our partners.

Primary Responsibilities

• Conduct training sessions (in Sarasota, FL, virtually, or on-site at dealer locations)
• Provide phone and email support for installation, service, and product questions
• Lead training for homelifts and elevator products
• Create sales orders and process return material authorizations
• Assist in developing and reviewing technical documents and training materials
• Support technical teams with special projects

Key Requirements

• Ability to explain complex concepts simply
• Strong interpersonal skills (written and verbal)
• Confidence speaking to small groups
• Knowledge of training techniques and tools including webinars, videos, and interactive learning
• Proficiency with computer applications (Internet, Google, Microsoft Office)
• Understanding of homelift, vertical platform lift, or elevator technology
• Knowledge of electrical and mechanical systems
• Ability to read schematics
• Organizational skills for travel and managing multiple issues
• Valid driver’s license and willingness to travel
• Outstanding customer support and communication skills

Experience & Education

1–2 years in a customer-facing role with technical products, or an associate degree/trade certification in a technical field, or 4+ years of relevant experience, or equivalent.

Skills & Qualifications

• Ability to explain technical concepts clearly
• Comfort speaking to small groups
• Strong communication skills
• Familiarity with digital tools and platforms
• Knowledge of homelifts or similar systems
• Understanding of electrical and mechanical systems
• Ability to interpret schematics
• Organized, with travel management skills
• Valid driver’s license and willingness to travel

If you're ready to grow your career and make a difference, lift your life with Harmar.

Our Core Values include:

• Team Players
• Get stuff Done
• Can-Do Attitude
• Genuinely Cares
• Does the Right Thing
• Embraces Inclusion

Diversity & Equal Opportunity

We are committed to an inclusive workplace, hiring and promoting based on ability, without discrimination based on protected classes. We provide reasonable accommodations and are an equal opportunity employer.