Elevated Residential Mortgage Loan Processor (I–III)

Trustmark National Bank; Jackson (MS); On-site; USD 42,000 - 64,000; Full time

Job summary

Trustmark Bank seeks an entry-level Mortgage Loan Processor I/II/III to support residential loan processing. You will assist with routine tasks, collect documents, and help prepare files for underwriting, under supervision as you gain proficiency.

This role requires attention to detail, strong data-entry skills, and the ability to learn mortgage guidelines. The position offers growth from Level I to Level III as capabilities develop, with standard hours and on-site work in a banking environment.

Qualifications

• High School diploma
• Related education or processing/ real estate experience within a business such as a bank, credit union, legal firm, insurance company, title company etc
• Knowledge of common computer operations
• Excellent organizational skills and attention to detail
• Good communication and listening skills
• Ability to be teachable and respond positively to coaching and training
• Ability to accurately input data with very little margin for error
• Ability to learn new processes quickly, retain information, and validate received information as applicable
• Ability to read, understand, apply knowledge, and ask for help

Responsibilities

• Assist experienced processors with routine duties, such as ordering flood certs, ordering appraisals, paying invoices, etc.
• Update information from bank statements, paystubs, and appraisal to bank's origination system.
• Order and collect documentation necessary to address automated underwriting findings.
• Ensure compliance with bank and government regulations
• Study the automated findings and UW conditions on files to learn the requirements for loan approvals.
• Obtain the knowledge needed to independently submit quality files to underwriting.
• Perform additional duties as assigned.
• Data entry of loan applications to bank's processing system and submission to automated underwriting system.
• Communicate with all parties on status of file.
• Work with originator and borrower to clear underwriting conditions.
• Interpret automated underwriting decisions working with system to obtain best possible outcome for borrower.
• Solve file issues and problems within bank guidelines.

Skills

Attention to detail

Data entry accuracy

Communication skills

Teachable

Computer literacy

Education

High School diploma

Related mortgage/real estate experience

Real estate processing knowledge

Tools

Mortgage processing software

Automated Underwriting System

Appraisal ordering system

Flood certification tools

Job description

Trustmark Bank seeks an entry-level Mortgage Loan Processor I/II/III to support residential loan processing. You will assist with routine tasks, collect documents, and help prepare files for underwriting, under supervision as you gain proficiency.

This role requires attention to detail, strong data-entry skills, and the ability to learn mortgage guidelines. The position offers growth from Level I to Level III as capabilities develop, with standard hours and on-site work in a banking environment.