Elevate Concessions Server

TEDA; California (MO); On-site; USD 19,286 - 27,552; Full time

Job summary

Elevate at Black Oak Casino Resort in Tuolumne, CA seeks a Concession Server to deliver fast, friendly service at the concession stand. You will prepare and serve food and beverages, handle cash transactions, maintain a clean, safe work area, and ensure a fun guest experience.

You must be 21+, have or obtain Food Handler/ServSafe and Responsible Alcohol Service certification, and speak fluent English. Responsibilities include greeting guests, processing orders at the POS, restocking, enforcing

Qualifications

• Must be 21 years of age or older.
• Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification.
• Valid government-issued photo ID required.
• Previous customer service, food, or beverage service experience preferred but not required.
• Ability to accurately handle cash and operate a POS system.
• Excellent communication both verbal and written, problem-solving, and multitasking skills.
• Must be reliable, punctual, and able to work a flexible schedule including evenings, weekends, and holidays.
• Demonstrated ability to be courteous and welcoming to guests.
• Must provide evidence of employment eligibility in the U.S.
• Must be able to communicate proficiently in English.
• High school diploma or equivalent.
• CPR and First Aid certification (preferred).

Responsibilities

• Greet and interact with guests in a friendly and professional manner.
• Prepare and serve concession food and beverages, including beer, wine, and pre-mixed alcoholic drinks, in accordance with company policies and legal requirements.
• Check guest identification and follow all alcohol service regulations and procedures.
• Operate a POS system to accurately process cash and card transactions.
• Maintain cleanliness and sanitation of concession areas, equipment, and surrounding spaces throughout the shift.
• Restock inventory, condiments, and supplies as needed to support service flow.
• Monitor guest behavior and report any concerns or violations of alcohol policies to management immediately.
• Follow proper food handling, storage, and sanitation procedures to ensure food safety compliance.
• Assist with opening, closing, inventory counts, and restocking duties.
• Work collaboratively with team members and supervisors to provide outstanding guest experience.
• Responsible for the safe and efficient operation of all Elevate attractions.
• Must be able to stay focused and always remain courteous while enforcing attraction rules.
• Must be able to keep up in a fast-paced environment while making safety the number one priority.
• Must be able to obtain a California’s Food Handler’s certificate within the first thirty days of employment.
• This is a cash-handling position.
• Meet and greet guests entering and exiting Elevate with a smile.
• Explain various tickets, add-ons, and season pass purchase options and policies to give our guests the best value.
• Reliable transportation to and from work for your scheduled shifts.
• Must be able to speak, write, and understand English.
• Ability to work flexible hours including days, evenings, weekends, and holidays.
• Ability to work in a variety of indoor and outdoor positions.
• Attend training sessions and meetings to stay updated on park policies, safety procedures, and new offerings.
• Other duties as assigned.

Skills

Customer service

Cash handling

POS operation

Food & beverage service

English proficiency

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Job DetailsJob Location: Elevate at Black Oak Casino Resort - Tuolumne, CA 95379

SUMMARY

The Concession Server is responsible for providing fast, friendly, and efficient service to guests at the concession stand. This role involves preparing and serving food and beverages, handling cash transactions, maintaining a clean and safe work area, and creating a fun and safe environment for our guests. This position requires excellent customer service skills, a positive attitude, and a passion for providing exceptional guest experience.

Essential Responsibilities and Duties

• Greet and interact with guests in a friendly and professional manner.
• Prepare and serve concession food and beverages, including beer, wine, and pre-mixed alcoholic drinks, in accordance with company policies and legal requirements.
• Check guest identification and follow all alcohol service regulations and procedures.
• Operate a POS system to accurately process cash and card transactions.
• Maintain cleanliness and sanitation of concession areas, equipment, and surrounding spaces throughout the shift.
• Restock inventory, condiments, and supplies as needed to support service flow.
• Monitor guest behavior and report any concerns or violations of alcohol policies to management immediately.
• Follow proper food handling, storage, and sanitation procedures to ensure food safety compliance.
• Assist with opening, closing, inventory counts, and restocking duties.
• Work collaboratively with team members and supervisors to provide outstanding guest experience.
• Responsible for the safe and efficient operation of all Elevate attractions.
• Must be able to stay focused and always remain courteous while enforcing attraction rules.
• Must be able to keep up in a fast-paced environment while making safety the number one priority.
• Must be able to obtain a California’s Food Handler’s certificate within the first thirty days of employment.
• This is a cash-handling position.
• Meet and greet guests entering and exiting Elevate with a smile.
• Explain various tickets, add-ons, and season pass purchase options and policies to give our guests the best value.
• Reliable transportation to and from work for your scheduled shifts.
• Must be able to speak, write, and understand English.
• Ability to work flexible hours including days, evenings, weekends, and holidays.
• Ability to work in a variety of indoor and outdoor positions.
• Attend training sessions and meetings to stay updated on park policies, safety procedures, and new offerings.
• Other duties as assigned.

Qualifications

• Must be 21 years of age or older.
• Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification.
• Valid government‑issued photo ID required.
• Previous customer service, food, or beverage service experience preferred but not required.
• Ability to accurately handle cash and operate a POS system.
• Excellent communication both verbal and written, problem‑solving, and multitasking skills.
• Must be reliable, punctual, and able to work a flexible schedule including evenings, weekends, and holidays.
• Demonstrated ability to be courteous and welcoming to guests.
• Must provide evidence of employment eligibility in the U.S.
• Must be able to communicate proficiently in English.
• High school diploma or equivalent.
• CPR and First Aid certification (preferred).

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, walk, sit, and communicate with other team members and guests. The employee is occasionally required to use hands to finger, handle, or feel. Employee must have the ability to occasionally lift and/or move up to 20 pounds, generally at waist level or below. Specific vision abilities required by this job include close vision, distance vision and color vision and ability to adjust focus.

Pre-employment Requirements

Employment is contingent upon pre-employment background and drug test results.