Elegant Dining Server — Senior Living & Guest Experience

Hireology; Santa Rosa (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance (PPO/HSA)

Dental and vision insurance

401(k) with safe harbor match

Paid vacation and sick time

Paid holidays

Complimentary meals for staff

Career advancement opportunities

Extensive training for staff

Job summary

Gallaher Signature Living in California seeks a Server to provide refined dining experiences for residents, families, and guests. You will deliver courteous service, manage beverages, and ensure safe, elegant table settings in a compliant environment.

The role emphasizes accurate order entry via POS, knowledge of menus, and adherence to health and safety standards. Open availability and a professional, compassionate attitude are valued traits.

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or equivalent preferred.
• Minimum of six (6) months of experience in food and beverage service preferred; hospitality or fine-dining experience a plus.
• Ability to safely operate food service equipment and utensils commonly used in professional dining environments.
• Knowledge of assisted living operations and dementia awareness.
• Demonstrated ability to work compassionately with older adults, including individuals with cognitive impairment.
• Ability to operate standard office and facility equipment, including POS systems and timekeeping devices.
• Strong communication skills; ability to read, write, and speak English effectively.
• Highly motivated, dependable, and able to work both independently and as part of a team.
• Ability to obtain and maintain required certifications, including Food Handler’s Permit and First Aid/CPR.
• Must successfully pass all required background checks, health screenings, and immunization requirements.

Responsibilities

• Provide refined, courteous, and efficient meal service to residents, family members, and guests, ensuring dignity, respect, and personalized attention always.
• Serve, prepare, and replenish beverages—including water, coffee, tea, soda, wine, beer, and cocktails—using appropriate glassware and presentation standards.
• Open, pour, and serve wine and beer in accordance with responsible alcohol service guidelines, as applicable.
• Stock and maintain bar areas with wine, beer, spirits, mixers, and garnishes; communicate inventory needs to the Executive Chef or designee.
• Accurately take and enter food and beverage orders into the POS system, including residents’ meals, guest dining, employee meals, and to-go orders.
• Verify accuracy of all orders prior to service, including special requests, dietary needs, and menu substitutions.
• Demonstrate knowledge of menus, daily specials, ingredients, and preparation methods to confidently assist residents and guests with menu selections.
• Ensure plates are attractively presented prior to service and deliver meals using proper tray service techniques.
• Follow established fine-dining service standards and etiquette, including appropriate table service, course clearing, and guest engagement.
• Prepare and maintain dining room tables and service stations with proper linens, china, glassware, flatware, condiments, and service supplies.
• Reset and “flip” tables promptly and professionally to support smooth dining service.
• Clear and bus tables efficiently; transport dishes to the kitchen and assist with dishwashing or kitchen support as needed.
• Maintain a clean, sanitary, and organized work environment at all times in accordance with food safety and sanitation standards.
• Assist with meal delivery to resident apartments as required.
• Interact with residents in a warm, respectful, and attentive manner, recognizing each resident as an individual and responding thoughtfully to preferences and needs.
• Address resident questions or concerns with professionalism and empathy, escalating matters to leadership when appropriate.
• Support the community’s hospitality and marketing efforts through positive engagement during tours, events, and interactions with prospective residents and guests.
• Foster a culture of teamwork and collaboration across departments to ensure a seamless resident experience.
• Maintain a safe, secure environment for residents, guests, and team members by adhering to all established safety protocols.
• Observe and report any changes in a resident’s condition following established procedures.
• Complete all required training, certifications, in-services, and meetings as mandated by state licensure and Company standards.
• Participate in daily department “Stand-Up” meetings to support communication and operational excellence.
• Perform additional duties as assigned to meet operational and resident care needs.

Skills

Communication

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Timekeeping devices

Job description

Gallaher Signature Living in California seeks a Server to provide refined dining experiences for residents, families, and guests. You will deliver courteous service, manage beverages, and ensure safe, elegant table settings in a compliant environment.

The role emphasizes accurate order entry via POS, knowledge of menus, and adherence to health and safety standards. Open availability and a professional, compassionate attitude are valued traits.