Electronics Technician

SoundOff Signal; Hudsonville (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

SoundOff Signal in Hudsonville, MI is seeking an electronics technician to repair and test printed circuit boards and automotive electronics installations in a fast-paced, light manufacturing environment. The role emphasizes strong customer-focused communication, accurate recordkeeping, and the ability to troubleshoot hardware, software, and systems over the phone and bench.

You will collaborate with Product Development, Quality, and Production teams while maintaining safety and quality

Qualifications

• Associates Degree in Electronics Technology or equivalent experience.
• 3+ years repair of printed circuit boards.
• 3+ years automotive electronics installation experience.
• MECP/EVT or related certifications are a plus.
• Strong English reading/writing/speaking with accuracy and clarity.
• Ability to read and understand electronic schematics.
• Excellent soldering skills and troubleshooting ability.

Responsibilities

• Demonstrates SoundOff Signal core values in daily interactions with customers.
• Test and repair warranty returns and identify root causes.
• Schedule daily work and projects via Technical Support Manager; independent scheduling with guidance.
• Maintain productivity and accurate recordkeeping.
• Read and follow Work Instructions; assist Product Development, Quality, and Production teams.
• Troubleshoot and analyze hardware, software, and systems remotely or on the bench.
• Resolve customer issues successfully and maintain professional communication.
• Lift up to 35 lbs and work in a fast-paced, low-noise environment.
• Perform other duties as assigned; train others when needed.

Skills

Electronics theory

Schematic reading

Soldering

Troubleshooting

Customer service (phone)

Microsoft Office

Team collaboration

English communication

Education

Associate degree in Electronics Technology

MECP/EVT certification

Tools

Microsoft Office

Job description

Description

Essential Job Functions

• Demonstrates SoundOff Signal's Core Values in daily interactions with internal and external customers.
• Test and repair warranty returns finding root failure causes.
• Schedule daily work assignments and projects directed by the Technical Support Manager, as well as be able to schedule assignments independently with some direction.
• Maintain productivity.
• Accurate recordkeeping.
• Able to perform automotive electronic wiring and installation of electronic devices.
• Maintain a high level of communication between Product Development, Quality, and Production departments.
• Maintain proficiency in customer contact and support.
• Process warranty returns.
• Processes Receivers and Receiving Inspections.
• Must be able to troubleshoot and analyze hardware, software, and systems over the phone and on the bench.
• Must be able to successfully resolve customer issues.
• Ensure department equipment is operated and maintained properly.
• Timely and professional email response for warranty, troubleshooting, and general customer assistance.
• Perform other tasks as assigned.
• Maintain a clean and organized working environment.
• Assist the Product Development, Manufacturing, and Sales departments with special projects.
• Able to read and follow SoundOff Signal Work Instructions.
• Willing to train others.
• Able to perform job consistently and without excessive absenteeism or tardiness.
• Other duties as assigned.

Job Requirements

• Associates Degree in Electronics Technician. Equivalent combination of education and experience may be considered
• (3) Years of experience in repair of printed circuit boards
• Basic understanding of Electronics Theory
• (3) Years of automotive electronics installation experience
• MECP, EVT or other related certifications a plus
• Customer service experience (phone related a plus)
• Ability to read, write and speak English with a high degree of accuracy and clarity
• Able to utilize magnification devices as an aid to troubleshoot and repair electronic circuit boards. This includes individual's ability to maintain effective vision that affords the ability to work on fine pitched microscopic parts.
• Ability to communicate failure codes and other pertinent repair data up line for continuous improvement.
• Ability to work with people.
• Able to read and understand an electronic schematic.
• Proficient in troubleshooting and repairing electronic equipment, including SM circuitry.
• Excellent soldering skills.
• Customer Service experience via the phone.
• Proficiency of the basic MicroSoft software packages including Word and Excel.
• Excellent written and oral communication skills.
• Able to multi-task in a fast-paced environment.

Physical Requirements

• Able to lift up to 35 lbs.
• Able to stand, sit, walk, bend, twist, rotate, and/or reach throughout an entire shift.
• Must be able to accurately handle and assemble small parts.

Working Conditions

• Light manufacturing environment
• Fast-paced, team-oriented environment
• Low noise level in a temperature-controlled setting
• Required to work shift hours (four 10-hour days or five 8-hour days) with occasional overtime