Electronics Service Technician

Pals, Inc.; Willmar, Northern (MN, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account with company-m.

401K with company match

PTO accrual

Two personal days per year

Holiday pay

Short- and long-term disability

Company paid life insurance

Job summary

PALS is seeking a full-time Electronics Service Technician to join their team on the West side of Willmar, MN. You will identify and resolve controller malfunctions in electronics and install and repair equipment at customer sites and in-house.

We will train you to tackle responsibilities, including using D365 for sales orders, providing customer education, and testing medicators. The company offers a comprehensive benefits package and a starting wage range of $23.58 to $28.00 per hour.

Qualifications

• Related field preferred but not required.
• High school diploma or GED required.
• Must hold Minnesota driver’s license with acceptable driving record.
• Willingness to learn electronic equipment and procedures.
• Ability to troubleshoot and repair electronics with testing tools.

Responsibilities

• Identify and resolve controller malfunctions in the electronics department and at customer sites.
• Install and repair electronic equipment at customers' locations and in-house.
• Test and replace defective circuitry and components.
• Provide customer support and education on product use.
• Use D365 to generate sales orders and manage returns and inventory.
• Maintain a clean, safe working environment.
• Answer questions and proactively communicate with customers and team.
• Collaborate with team to fix and test medicators.

Skills

Electrical troubleshooting

Customer service

Communication skills

Willingness to learn

D365

Education

High school diploma/GED

Tools

Multimeter

Soldering iron

Job description

PALS is seeking a full-time Electronics Service Technician to join their team. An Affiliate of Life-Science Innovations,PALS(Poultry and Livestock Supplies) is a retailer and service provider of equipment, feed, and medication distributed within the poultry and hog industry, located on the West side of Willmar, MN

Are you looking for a change in careers, wanting to learn something new, this might be for you. We will train you to tackle the responsibilities of this position.

Summary ofResponsibilities:

• Working in the Electronics Department and at customer locations, identify and resolve controller malfunctions. Adjust and replace defective or improperly functioning circuitry and electronics components, using common electronics testing tools, hand tools, and soldering iron.
• Accurate and timely installation and repair of electronic equipment at customers’ locations as well as in house.
• Adjust and replace defective or improperly functioning circuitry and electronic components.
• Provide customer support and education, working with users to identify needs, determine sources of problems, and provide information on product use.
• Provide customer support, work with users to identify needs, determine sources of problems and provide information on product use.
• Using D365, generate sales orders for customers, paperwork to return repaired items to customers, and to place items into inventory.
• Maintain a clean and safe working environment by completing housekeeping tasks and working on equipment safely.
• Answer questions or refer concerns by communicating proactively and demonstrating commitment to high-quality service.
• Work with the rest of the team to fix and test medicators.

The Ideal Candidate Profile:

• Related field required, beneficial but not required
• High school diploma/GED required
• Have and maintain a valid Minnesota Driver’s License and an acceptable motor vehicle driving record
• Willingness to learn and understand electronic equipment and procedures or ability and the variety of controllers.
• Willing to troubleshoot and repair of electronic equipment and in the use of common electronic testing equipment required
• Ability to learn computerized billing and inventory system
• Strong verbal and written communication skills in English and the ability to interact with a variety of internal employees and external customers

Schedule: Monday - Friday 7:00 AM - 4:00 PM, with an occasional extended workweek and overnight travel at times.

Core Company Values:

• Service-Working with coworkers and customers to identify and meet their needs.
• Employee Wellbeing– Creating a safe and healthy work environment that facilitates the wellbeing of each employee from a whole-life perspective.
• Integrity– Adhering to a strong code of moral and ethical principles.
• Quality– Providing a degree of excellence measured against a similar standard.
• Dependability– The quality of being counted on to produce results with consistency.

Benefits at PALS:

We are proud to offer a generous benefit package in addition to competitive compensation. Our benefits include medical, dental, and vision insurance options, aHealth Savings Account with companymatch, 401K plan with company match up to 4% of your compensation, PTO accrual, two personal days per year, holiday pay, short- and long-term disability, and company paid life insurance.

Starting Wage Range: $23.58-$28.00