Electronics Salesclerk

Witt/Kieffer; Ashland (VA); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading sporting goods retailer in Ashland is seeking a Salesclerk for Electronics to enhance the shopping experience. The ideal candidate will engage with customers warmly, manage sales transactions, and maintain an appealing merchandise display. Responsibilities include greeting customers, facilitating purchases, handling returns/exchanges, and supporting team efforts to drive sales performance. Candidates with a passion for outdoor sports are encouraged to apply.

Qualifications

• Exceptional customer service skills to create a positive shopping experience.
• Ability to handle purchases, returns, exchanges, and customer concerns effectively.
• Knowledge of merchandise layout and inventory management.

Responsibilities

• Greet and acknowledge every customer in a positive manner.
• Maximize opportunities to sell related merchandise.
• Maintain organized and visually appealing merchandise displays.
• Complete all POS transactions per company policies.
• Observe customer behavior to support loss control efforts.

Job description

About the Organization Green Top is the only independent multichannel sporting goods retailer in the Mid-Atlantic that has in-store Field Experts curating its product assortment and providing a consultative sales experience to sportsmen and families preparing for outdoor experiences.

Green Top can fully outfit outdoor enthusiasts of all levels who need the service and the selection to prepare for their outdoor sporting pursuits, taking them from in-store to in-field with confidence, safety and inspiration. Green Top accomplishes this through its knowledgeable staff, expertly curated brands and creating a hands‑on shopping experience. Our staff knows what the outdoor enthusiast needs because they take the product home at night.

Role Overview: The Salesclerk for the Electronics will create a positive shopping experience for customers through a welcoming greeting, sharing relevant knowledge and expertise, and effectively presenting merchandise. In addition, the Salesclerk in this role is responsible for maintaining an organized and visually appealing merchandise display. The individual will also collaborate with the team to manage inventory and support product promotions to drive sales performance. Reports to: Department Manager.

Essential Duties

• Ensures that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer in a positive, personable manner.
• Maximizes opportunities to sell related merchandise.
• Handles customer purchases, returns, exchanges, merchandise credits, check authorizations, rain checks and discretion discounts (for example, price matches and employee sales).
• Completes all POS transactions according to company policies and procedures.
• Resolves customer concerns in a manner that respects customer while following accepted operating guidelines.
• Stamps, marks, tags or otherwise assigns price to merchandise.
• Maintains up-to-date knowledge of store layout and merchandise locations.
• Supports company's loss control efforts through diligent observation of customer behavior and purchases.
• Keeps assigned area clean and neat.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.