Electronics Repair Technician — GPS & Cabling Expert

Ziegler Cat; Minneapolis (MN); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life

Paid time off – 15 days

9 paid holidays

401(k) contributions & match

HSA up to $1000

STD & LTD

FSA & EAP

Paid Parental Leave

Education assistance

Job summary

Ziegler Inc. seeks an Electronic Repair Technician to provide OEM certified repair for CAT and GPS products used in precision agriculture. You'll diagnose, repair, and fabricate cables or harnesses, supporting warranty and non-warranty components.

Collaborate with Field Service, Technical Support, and GPS teams; update problem databases; analyze failure trends; and assist customers by phone or in person, with up to 10% travel.

Qualifications

• High School Diploma or GED required.
• 2-year degree in electronics preferred.
• Experience solving technical, electrical, and/or mechanical issues.
• Soldering skills a plus.
• Knowledge of GPS products is a plus (Caterpillar AccuGrade GPS/Laser, Trimble GPS).
• Customer service oriented and excellent communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Update databases for problem definition and repair history at the component serial number level.
• Sort database for frequent failures to inform sales, Tech Support, and OEM.
• Analyze component failure and report trends to supervisor.
• Support Level II and III technicians as needed.
• Maintain historical data and report on prescribed frequency.
• Assist with diagnosis and repair of GPS products.
• Fabricate and repair cables and harnesses.
• Assist customers by phone and in person with repair questions.
• Collaborate with external Trimble dealers and manufacturers on updates.

Skills

Problem solving

Customer service

Communication skills

Teamwork

Soldering

Learning orientation

Dependability

Microsoft Office

Education

High School Diploma or GED

2-year electronics degree

Tools

GPS products knowledge

Job description

Ziegler Inc. seeks an Electronic Repair Technician to provide OEM certified repair for CAT and GPS products used in precision agriculture. You'll diagnose, repair, and fabricate cables or harnesses, supporting warranty and non-warranty components.

Collaborate with Field Service, Technical Support, and GPS teams; update problem databases; analyze failure trends; and assist customers by phone or in person, with up to 10% travel.