Electronic Support Technician

Default Brand; United States; On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Training opportunities

Paid vacation, PTO, and holidays

Gym reimbursements

Job summary

The Dixon Group in West Chester, OH is seeking a Senior Production Test Technician to maintain test equipment reliability, diagnose failures on manufacturing lines, and perform board-level repairs on electronic assemblies. You will support test cells, drive downtime reduction, and contribute to preventive maintenance and documentation efforts.

Ideal candidates have 3–5+ years of electronics troubleshooting, strong schematic reading skills, and experience with SMD rework and LabVIEW.

Qualifications

• Associate Degree in Electronics Engineering Technology or equivalent.
• 3–5+ years of hands-on electronics troubleshooting and test fixture maintenance.
• Proficiency in reading schematics and using diagnostic tools (oscilloscopes, DMMs).
• Experience with manual soldering and precision SMD rework.
• Strong problem-solving and independent issue resolution abilities.
• Good computer literacy and familiarity with LabVIEW runtime interfaces.
• Basic hand tool proficiency and experience in electronics production.

Responsibilities

• Serve as primary responder to production line test failures and determine root cause.
• Diagnose hardware issues on automated test equipment and replace components.
• Maintain and configure PCs for test stations and deploy tools from GitHub.
• Update configurations for new product variants and laser marking jobs.
• Design/modify fixturing and work-holding as needed.
• Fabricate solder/rework test leads and wiring harnesses for reliability.
• Analyze non-conforming units using schematics, DMMs, and oscilloscopes.
• Perform precision SMD rework to restore assemblies.
• Log root causes and defects; coordinate with vendors to reduce defects.
• Develop and document a preventive maintenance schedule for test cells.
• Create and update assembly instructions and SOPs for floor personnel.

Skills

Troubleshooting electronics

Root cause analysis

Soldering

Basic computer literacy

Python basics

Git/GitHub familiarity

Education

Associate Degree in Electronics Engineering Technology

Tools

LabVIEW

Oscilloscopes

DMMs

Soldering tools

GitHub

Job description

Senior Production Test Technician
Location: 7280 Union Centre Boulevard, West Chester, OH 45014
Work Hours: Monday through Friday, 7:00 AM - 3:30 PM or 8:00 AM - 4:30 PM
Pay Range: $26.00 - $28.00/Hour

Make the Right Connection—Build Your Career with Dixon!

The Dixon Group is looking for a Senior Production Test Technician to join our team! The Senior Production Test Technician is responsible for maintaining the operational reliability of production test equipment, diagnosing electrical failures on manufacturing lines, and performing board-level repairs on non-conforming electronic assemblies. This hands-on role serves as the primary technical support for production test cells, ensuring minimal downtime and driving continuous improvement in test reliability, documentation, and preventive maintenance.

At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.

What You'll Do:

• Serve as the primary responder to production line test failures, determining whether failures stem from the unit under test (UUT) or the test fixture.
• Access LabVIEW administrative controls to evaluate and adjust testing thresholds. Diagnose hardware issues on automated test equipment, procure/build replacement components, and swap parts to restore functionality.
• Maintain PC environments across primary test stations, configure new PCs, and deploy internal tools directly from GitHub repositories.
• Add new product configurations to the barcode-driven programming interface as new product variants are released.
• Add new jobs and revise existing laser marking jobs on the laser-marking system. Design and build work-holding and fixturing as needed.
• Fabricate, Solder, repair, and stock replacement test leads and wiring harnesses for test fixtures to ensure high reliability and uptime.
• Evaluate non-conforming production units using schematics, digital multimeters (DMMs), and oscilloscopes to isolate circuit-level defects.
• Execute precision soldering and Surface Mount Device (SMD) rework on economically viable assemblies to restore them to full working order.
• Accurately log all root cause findings and component failure modes into the production defect database. Maintain ongoing reporting with vendors to minimize manufacturing defects.
• Develop, execute, and document a structured PM schedule across production test cells to prevent unscheduled downtime.
• Write, update, and standardize detailed assembly instructions and SOPs for production floor personnel.

What We’re Looking For:

• Associate Degree in Electronics Engineering Technology (EET), equivalent technical military training, or equivalent practical experience.
• 3–5+ years of hands-on electronics troubleshooting and test fixture maintenance experience.
• High proficiency in reading schematic diagrams and utilizing electronic diagnostic tools, including oscilloscopes and DMMs.
• Proven experience in manual soldering and a high comfort level performing precision SMD rework.
• Exceptional ability to break down complex problems and determine root causes through a self-guided process of elimination. Must be able to resolve production issues independently or clearly communicate the root issue to engineering teams.
• Strong general computer literacy (navigating network folders, file management, text file modification). Experience navigating LabVIEW runtime interfaces and administrative setup panels.
• Basic hand tool proficiency for test fixture construction, repair, and modification.
• Prior experience in a low-to-medium volume electronics production environment is preferred.
• Basic ability to read and understand Python is preferred.
• Familiarity with Git/GitHub deployment environments is highly preferable.

What We Offer:

• Medical, dental, and vision insurance for you and your family
• Training opportunities
• Paid vacation, PTO, and holidays
• Gym reimbursements, and more!

Who We Are: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.

Join us and be a part of a team that values your contributions and supports your goals!

We do not provide sponsorships to work in the United States.

The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.

The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.