Electronic Resources Librarian & Systems Administrator

Missouri Arts Council; Missouri; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Webster University’s Webster Groves campus seeks an Electronic Resources Librarian to ensure reliable access to the library’s electronic collections and online services. You will manage the lifecycle of electronic resources and serve as the primary contact for access issues.

You will collaborate with vendors, University IT, and library staff to resolve problems, maintain system configurations, and support discovery and delivery workflows that improve user access to information resources.

Qualifications

• Master's degree in Library and Information Science from an ALA-accredited institution or equivalent.
• Experience managing or supporting electronic resources in a library environment.
• Experience troubleshooting electronic resource access issues.
• Strong customer service orientation and commitment to responsive problem solving.
• Demonstrated ability to communicate effectively with vendors, colleagues, and end users.
• Strong organizational, analytical, and project management skills.
• Ability to prioritize multiple responsibilities and adapt to changing needs.
• Ability to work independently and collaboratively.
• Minimum of three-years of library experience or comparable experience

Responsibilities

• Manages the lifecycle of electronic resources, including evaluation, ordering, implementation, activation, maintenance, renewal support, payments, and cancellation.
• Serves as the library's primary contact for electronic resource access issues and troubleshooting.
• Maintains documentation related to electronic resources, licensing terms, administrative credentials, invoicing, and workflows.
• Tracks vendor communications regarding content changes, platform changes, outages, and service disruptions.
• Monitors availability and performance of electronic resources; proactively identifies and resolves potential issues.
• Supports management of the library's materials and membership budget lines and participates in financial forecasting.

Skills

Electronic resources

Troubleshooting

Communication

Project management

Customer service

Education

Master's degree in Library and Information Science (ALA-accredited)

Tools

EZproxy

OpenAthens

Job description

Webster University’s Webster Groves campus seeks an Electronic Resources Librarian to ensure reliable access to the library’s electronic collections and online services. You will manage the lifecycle of electronic resources and serve as the primary contact for access issues.

You will collaborate with vendors, University IT, and library staff to resolve problems, maintain system configurations, and support discovery and delivery workflows that improve user access to information resources.