Electronic Resources Librarian

The County of Santa Clara; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The County of Santa Clara invites applications for a professional librarian role focused on electronic resources and technology. You will administer the library’s web services, intranet, and external platforms, update information promptly, and design pages to expand offerings.

You will train staff on web-based resources, participate in maintaining the public access catalog, and coordinate with vendors on virtual services and electronic collections.

Qualifications

• The required knowledge and abilities include a Master’s Degree in Library Science or equivalent from an ALA-accredited library school.
• One year of professional library experience related to electronic resources and technology.
• Ability to travel to alternate locations with valid CA driver's license.
• Knowledge of web design and current web programming languages, and office software.

Responsibilities

• Administers public and staff web services including the library website and intranet.
• Implements time-sensitive updates to website information.
• Designs and/or participates in web page design and layout of pages and services.
• Provides staff training on web services and web-based subscriptions.
• Maintains public access catalog and virtual services with vendors.
• Maintains RPA system and evaluates electronic resources and platforms.

Skills

Travel ability

Oral English communication

Reference and information service

Training and presentation

Analytical reasoning

Event planning

Collaborative skills

Education

Master’s Degree in Library Science or equivalent (ALA-accredited)

Job description

Under general supervision, to perform professional library work related to electronic resources and technology.

• Administers the public and staff web services, including the library's website and social media as well as the staff resources, including the intranet, shared virtual collaboration spaces, etc.;
• Implements time-sensitive updates to website information;
• Designs and/or participates in the design of web pages and performs layout work, linking, and all other tasks required to create, develop, and expand web pages and services;
• Provides a simplified means for library staff to place content into the web environment with minimum effort and training;
• Provides staff training on web services and web-based subscription services;
• Participates in the design and maintenance of the public access catalog;
• Works with vendors to configure and troubleshoot virtual services;
• Participates in the maintenance of the RPA (Remote Patron Authentication) system;
• Identifies, develops, and implements technology-related public equipment, initiatives, programs, and services;
• Keeps informed of new developments in information technology;
• Evaluates selected software and hardware products and assesses their feasibility;
• Participates in evaluating current electronic collections and platforms, such as databases and ebooks, and selecting and deselecting electronic materials;
• Answers reference questions, both in person and via interactive web-based reference interface and webmaster email;
• Answers questions from the public and staff regarding functionality of the web environment;
• Participates in developing or modifying procedures;
• Develops and presents statistical reports on use of electronic resources and the web environment;
• Works closely and effectively with technical services staff, systems office staff, and the Graphic Designer;
• Participates in professional organizations and attends workshops and meetings;
• May be assigned as a Disaster Service Worker, as required;
• Performs other related duties as required.

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note:

The required knowledge and abilities are attained through possession of a Master's Degree in Library Science or its recognized equivalent from a library school accredited by the American Library Association, and One (1) year of professional library experience related to electronic resources and technology.

Special Requirements

• Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver’s license prior to appointment and the ability to qualify for and maintain a County driver authorization.

Knowledge of:

• Web design;
• Current web-related programming languages;
• Common office software applications such as email, word processing and internet browsers;
• Library tools, methods and procedures;
• Integrated library systems;
• Classification and cataloging systems and principles;
• Principles and procedures of reference;
• Principles and techniques of online services selection and evaluation to establish balanced online library collections;
• Effective training techniques;
• Digital devices, such as personal computers, laptops, tablets, smartphones, and eBook readers used by patrons to access library services;
• Library services, programs, and policies that serve the community.

Ability to:

• Establish effective and tactful oral communications in English to serve a wide variety of individuals;
• Advise and instruct patrons and staff in the use of library electronic resources;
• Analyze community needs and make recommendations to meet those needs;
• Write effectively in English;
• Establish and maintain effective working relationships with those contacted in the course of work;
• Reason logically to define problems, collect and process data, and reach valid conclusions;
• Plan and develop events and trainings.