Electronic Referral Specialist - Remote

Amedisys; Conyers (GA); Remote; USD 10,000 - 60,000; Full time

Job summary

Amedisys, a leader in home health and hospice care, is looking for an Electronic Referral Specialist. This rewarding remote role involves managing electronic referrals, ensuring compliance, and delivering exceptional service. Preferred qualifications include nursing licensure and experience in home health, along with the ability to meet performance standards. Enjoy attractive pay and a comprehensive benefits package while contributing to patient care.

Benefits

Full benefits package

Paid time off

$1,000 in free healthcare services

$500 in wellness rewards

Mental health support

401(k) with company match

Family support

Qualifications

• Experience in a high-pressure environment with measured quality of response.
• Home health or hospice experience preferred.
• Customer-facing sales experience preferred.

Responsibilities

• Serve as the first line of customer service for referrals.
• Document patient referrals through electronic systems.
• Meet assigned key performance indicators.

Skills

Timeliness in response

Customer service

Coordination

Education

High School diploma or GED equivalent

GA nursing license or compact nursing license (LPN/RN)

Tools

EMR experience

Job description

Are you looking for a rewarding career working from home as an Electronic Referral Specialist? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. We prefer you to have an active nursing license or compact license for the state of Georgia (LPN or RN).

Attractive pay:

Hourly rate between $19.00 - $25.00 (based on experience)

Schedule:

Monday - Friday (8am-5pm)

What's in it for you

• A full benefits package with choice of affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• And more.

Please note: Benefit eligibility can vary by position depending on shift status.

*To participate, you must be enrolled in an Amedisys medical plan.

Responsibilities

• Serves as the first line of customer service for external and internal customers.
• Professionally responds through electronic referral platforms within the specified time requirements.
• Meets assigned key performance indicators (KPIs).
• Receives and documents patient referrals to home health services through electronic referral systems, ensuring compliance with applicable coverage criteria.
• Coordinates with care centers on ability to staff electronic referrals.
• Provides the appropriate information from the e-referral system to the intake coordinator to ensure complete referral information.
• Communicates pertinent patient information to the care center team.
• Communicates and follows up with Business Development regarding pending admissions or as directed by director of operations.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.
• Experience working in an environment where timeliness and quality of response were measured and impacted business results.
• Home health or hospice experience preferred.
• Experience in customer facing sales preferred.
• GA nursing license or compact nursing license (LPN/RN) is highly preferred.
• EMR experience is required.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

About the company

At Amedisys, whether we're caring for patients directly or supporting those who do, each of us is a caregiver at heart.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.