Electronic Referral Specialist - Remote

AMEDISYS HOME HEALTH; Conyers (GA); Remote; USD 10,000 - 60,000; Full time

Job summary

Join Amedisys as an Electronic Referral Specialist, a rewarding remote role managing patient referrals for home health services. You will utilize your nursing license and customer service skills to ensure timely response and compliance with coverage criteria while benefiting from a full benefits package.

Benefits

Full benefits package

Paid time off

$1,000 in healthcare services

$500 in wellness rewards

Mental health support

401(k) with company match

Family support benefits

Qualifications

• Experience in customer-facing sales preferred.
• Home health or hospice experience preferred.
• Ability to meet KPIs and comply with coverage criteria.

Responsibilities

• Respond to internal and external customer inquiries professionally.
• Document patient referrals through electronic systems.
• Coordinate staffing and communications with care centers.

Skills

Customer Service

Timeliness

Attention to Detail

Education

High School diploma or GED equivalent

GA nursing license or compact nursing license (LPN/RN)

Tools

Electronic Medical Record (EMR) systems

Job description

3 days ago Be among the first 25 applicants

Overview

Are you looking for a rewarding career working from home as an Electronic Referral Specialist? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. We are preferring you to have an active nursing license or compact license for the state of Georgia (LPN or RN).

Overview

Are you looking for a rewarding career working from home as an Electronic Referral Specialist? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. We are preferring you to have an active nursing license or compact license for the state of Georgia (LPN or RN).

Attractive Pay

• Hourly rate between $19.00 - $25.00 (based on experience)
  
  

Schedule

• Monday - Friday (8am-5pm)
  
  

What's In It For You

• A full benefits package with choice of affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• And more.
  
  

Please note: Benefit eligibility can vary by position depending on shift status.

• To participate, you must be enrolled in an Amedisys medical plan.
  
  

Responsibilities

• Serves as the first line of customer service for external and internal customers.
• Professionally responds through electronic referral platforms within the specified time requirements.
• Meets assigned key performance indicators (KPIs).
• Receives and documents patient referrals to home health services through electronic referral systems, ensuring compliance with applicable coverage criteria.
• Coordinates with care centers on ability to staff electronic referrals.
• Provides the appropriate information from the e-referral system to the intake coordinator to ensure complete referral information.
• Communicates pertinent patient information to the care center team.
• Communicates and follows up with Business Development regarding pending admissions or as directed by director of operations.
• Performs other duties as assigned.
  
  

Qualifications

• High School diploma or GED equivalent.
• Experience working in an environment where timeliness and quality of response were measured and impacted business results.
• Home health or hospice experience preferred.
• Experience in customer facing sales preferred.
• GA nursing license of compact nursing license (LPN/RN) is highly preferred.
• EMR experience is required.
  
  

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitals and Health Care

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