Electronic Payments Specialist II — Payments Ops & Compliance

BOK Financial Corporation; Tulsa (OK); Hybrid; USD 55,000 - 78,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

BOK Financial Corporation in Tulsa seeks an Electronic Payments Specialist II to process advanced electronic payments in accordance with policy and regulatory requirements. You will ensure timely processing and accurate debiting and crediting of accounts while collaborating with teams and partners to deliver excellent service.

The role emphasizes adherence to federal regulations, strong payment systems knowledge, and customer-focused problem solving.

Qualifications

• This level of knowledge is normally acquired through completion of an Associate’s Degree in Business and 2-3 years’ experience in electronic payments, accounting, banking or other comparable environments. Strong knowledge of related Federal, State, and Industry standard regulations.
• Strong knowledge of electronic payment systems, terminology and acronyms
• Strong knowledge of accounting principles in order to understand debits/credits and settlement
• Strong interpersonal skills including oral and written communication skills, problem resolution and customer relation skills
• Working knowledge of bank operations preferred
• Strong knowledge of applicable Federal and State regulatory compliance including: Anti-Money Laundering, Office of Foreign Assets and Control, Bank Secrecy Act, Patriot Act and Sarbanes Oxley, Reg E, UCC4A.

Responsibilities

• Process advanced electronic payment transactions for internal and external customers; ensuring all payments are processed in a timely manner and proper debiting and crediting of DDA and general ledger accounts and are in compliance with federal regulations, Bank Secrecy Act, as well as bank policy; You will notify appropriate party of suspicious activity when appropriate.
• Provide Customer Service to all internal and external customers by problem solving and/or providing information on issues such as payment orders, laws and regulations, deadlines and/or customer inquiries.
• Serve as a liaison between Bank technical personnel and third-party vendors or Federal Reserve when system upgrades and/or conversions occur.
• Maintain strict deadlines by following established procedures and regulations pertaining to payment orders.
• Collaborate with internal and external customers regarding the following topics/activities: research, confirmations, amendments and reversals as prompted by service requests, and approval on exceptions items.
• You might assist in training employees on operating procedures and regulations.

Skills

Electronic payments

Regulatory compliance

Customer service

Bank operations

Education

Associate's Degree in Business

Job description

BOK Financial Corporation in Tulsa seeks an Electronic Payments Specialist II to process advanced electronic payments in accordance with policy and regulatory requirements. You will ensure timely processing and accurate debiting and crediting of accounts while collaborating with teams and partners to deliver excellent service.

The role emphasizes adherence to federal regulations, strong payment systems knowledge, and customer-focused problem solving.