Electronic Payments Manager

Credit Union of Denver; Lakewood (CO); In loco; USD 94.000 - 102.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Vision insurance

401(k) with employer match

Quarterly Profit Sharing Program

Paid holidays

Descrizione del lavoro

Credit Union of Denver in Lakewood, CO seeks a Lead Payments Operations Manager to oversee daily electronic payment processing and guide the Electronic Payments Specialists. You will drive operational excellence and ensure accurate, secure handling of ACH, wires, checks, ATM, bill pay, P2P, and related channels.

You will lead a team, foster development, and partner with IT and vendors to implement new payment capabilities while maintaining strong controls and regulatory compliance.

Competenze

• 3–5 years in electronic payments or financial services
• Experience with ACH, wires, checks, ATM, bill pay, P2P/mobile, or remote deposit capture
• Supervisory or people-leadership experience preferred
• Familiarity with NACHA, Regulation E, BSA/AML, OFAC, and payment controls
• Experience troubleshooting payment exceptions and balancing issues
• Continuous-improvement mindset and cross-functional collaboration
• Strong judgment, communication, and problem solving
• Bachelor's degree or equivalent preferred

Mansioni

• Lead Payment Operations across channels; oversee processing, exception management, balancing, controls, and operational issue resolution
• Leadership & Development of the payments team through hands-on leadership, coaching, training, and feedback
• Strengthen Risk & Compliance by maintaining operational controls and ensuring payment processes meet regulations and network rules
• Shape the Future of Payments by partnering with internal and external teams to improve workflows, test new capabilities, and drive rollout

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Lead The Team Behind How Money Moves

Position Overview

Reporting to the Direct of Accounting, this position will oversee the day-to-day delivery of our electronic payment services while leading our Electronic Payments Specialists, the team responsible for keeping transactions moving accurately, securely, and efficiently.

This is an opportunity for an experienced payments/accounting professional who understands payment processing, enjoys leading a team, solving complex operational challenges, improving processes, and helping shape what's next in payments.

Position Responsibilities

Lead Payment Operations

Keep money moving smoothly across our payment channels including ACH, wires, checks, ATM operations, bill pay, P2P and mobile payments, remote deposit capture, and instant payments. Oversee processing, exception management, balancing, controls, and operational issue resolution.

Leadership & Development

Build a knowledgeable, confident payments team through hands‑on leadership, coaching, training, and ongoing feedback while creating opportunities to expand technical and cross-functional expertise.

Strengthen Risk & Compliance

Help protect our members and the Credit Union by maintaining strong operational controls and ensuring payment processes align with applicable regulations, requirements, and payment network rules.

Shape the Future of Payments

Partner across CUD and with external vendors to improve workflows, enhance payment systems, and identify smarter ways of working. You'll also help evaluate and implement new payment products and capabilities, leading testing, training, and operational rollout.

What We're Looking For

• 3–5 years of related experience, preferably in electronic payments, deposit operations, or financial services
• Experience with payment channels such as ACH, wires, checks, ATM, bill pay, P2P/mobile payments, or remote deposit capture
• Supervisory or people‑leadership experience preferred
• Familiarity with NACHA, Regulation E, BSA/AML, OFAC, and payment‑related controls
• Experience troubleshooting payment exceptions, balancing issues, and operational challenges
• A continuous‑improvement mindset and the ability to collaborate with IT, vendors, and cross‑functional teams
• Strong judgment, communication, and problem‑solving skills
• Bachelor's degree or an equivalent combination of education and experience preferred

Position Details

• Exempt position
• Work Location: 9305 W Alameda Ave. Lakewood, CO 80226 | Onsite
• Monday–Friday, 8:00 a.m.–5:00 p.m.
• Expected to work a minimum of 40 hours per week, Additional hours may be required to fulfill the responsibilities of the position.

Salary Range

$94,100-$102,000 annually

Your total rewards extend beyond base salary. As an exempt position, this role is eligible for an exempt employee bonus, along with participation in CUD's quarterly profit‑sharing program.

About Credit Union of Denver

Since 1931, Credit Union of Denver has proudly served our members and communities with personalized financial service, trusted guidance, and a people‑first approach. Today, our team of 160 employees continue that legacy by helping members navigate their financial journeys and work toward greater financial well‑being.

Our Mission \"To be a trusted partner for our members in reaching their financial goals by providing superior value, products and service\", is at the heart of what we do. Together with our commitment to Doing Life With You, reflects our commitment to putting people first, building lasting relationships, and making a meaningful difference for the members and the communities we serve.

Why Credit Union of Denver?

At Credit Union of Denver, Doing Life With You isn't just about how we serve our members. It's also about how we support the people who make that service possible. We're committed to creating an environment where employees can do meaningful work, keep growing, and build rewarding careers while making a difference for our members and community.

Here, you'll find opportunities to grow through programs like Career Pathways and professional development resources, along with a collaborative culture centered on learning, service, and community involvement.

The Benefits of Being Part of CUD

We want our employees to feel supported today while building toward tomorrow. That means benefits that help take care of your health, your finances, your time, and your future.

Feel Your Best

• Medical insurance, including a $0 cost plan option
• HRA & HSA options
• Two dental plans, including orthodontic coverage
• Vision insurance
• Flexible Spending Accounts
• Employee Assistance & Wellness Programs

Build Your Financial Future

• 401(k) with early enrollment eligibility & generous employer match
• Quarterly Profit Sharing Program, giving eligible employees the opportunity to share in CUD's financial success
• Service Awards that recognize your dedication and celebrate career milestones
• Bonus opportunities for eligible employees
• Employee Loan Rate Benefit program, offering eligible employees loans at the Applicable Federal Rate (AFR)
• Employer-paid Life, AD&D, Short- & Long-Term Disability Insurance
• Supplemental insurance through Unum
• Early access to earned wages

Make Time for What Matters

• 11 paid holidays
• Vacation & sick pay
• Vacation Cash Out Program, giving eligible employees the opportunity to cash out future vacation accruals twice per year
• Bereavement & jury duty leave
• Paid Volunteer Time Off to give back to your community
• No nights & limited weekend hours
• Ample free parking

Invest in Your Growth + Enjoy the Extras

• Educational & Certification Assistance to help you build your skills and pursue your professional goals
• LifeMart discounts on travel, hotels, childcare, groceries & more

Ready to make a difference in your community and grow your career in a supportive, values-driven environment?

This position will remain open until filled. The posting will be removed once the position has been filled.