Electronic Payments Leader: ACH & Debit Card Ops

NBH Bank; Idalou (TX); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Insurance

401k

Stock purchase program

Paid time off

Employee banking perks

Job summary

NBH Bank in Texas is seeking an Electronic Payments Manager to oversee debit card dispute processing, ACH activity, and related support services. You will lead the Electronic Payments team, drive risk management, and partner with stakeholders to deliver reliable, compliant operations.

You will balance operational excellence with security, guide policy adherence to NACHA and Regulation E, and coordinate system enhancements while ensuring accurate reporting for audits and regulatory requirements.

Qualifications

• High School Diploma or equivalent.
• Active Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) certification.
• 5+ years of ACH processing, debit card dispute processing, and/or debit card support experience.
• Strong knowledge of Regulation E and NACHA rules.
• Strong leadership skills with the ability to motivate and develop team members.
• Strong work ethic and ability to complete work accurately.
• Proven ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office and banking systems/applications.

Responsibilities

• Lead and develop the Electronic Payments team, including performance management, workflow coordination, and continuous improvement.
• Manage support systems and services related to debit card dispute processing, debit card support activities, and general ledger account balancing to ensure efficient daily operations.
• Partner with clients and associates to resolve issues, support transactions, and maintain service excellence.
• Operate as an effective communicator, who is able to stimulate and motivate others while building and maintaining relationships.
• Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.
• Take ownership in maintaining guidelines, structure, and established policies as you work with and for others.
• Foster a work environment that champions the culture of the organization.
• Provide guidance on the bank's ACH RDFI practices to balance risk management with client service
• Monitor risk, perform transaction analysis, and support fraud mitigation and compliance efforts
• Support system enhancements, testing, and operational projects, including merger and acquisition activities
• Prepare reporting and maintain documentation to support decision‑making, audits, and regulatory requirements

Skills

ACH processing

Debit card processing

Regulation E

NACHA rules

Leadership

Risk management

Communication

Microsoft Office

Education

Bachelor's degree in Business, Finance, or related field

Tools

FIS

Q2 Centrix DTS

Banking systems

Job description

NBH Bank in Texas is seeking an Electronic Payments Manager to oversee debit card dispute processing, ACH activity, and related support services. You will lead the Electronic Payments team, drive risk management, and partner with stakeholders to deliver reliable, compliant operations.

You will balance operational excellence with security, guide policy adherence to NACHA and Regulation E, and coordinate system enhancements while ensuring accurate reporting for audits and regulatory requirements.