Electronic Monitoring Case Manager

MTC; Miami (FL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, vision, and prescription drug

Dental benefits

Life insurance

AD&D insurance

Disability benefits

401(k) retirement plan

Employee assistance program

Paid time off

9 paid holidays

Bereavement leave

Military leave

Opportunities for job advancement

Job summary

Management & Training Corporation (MTC) seeks a responsible professional to monitor electronic monitoring systems at the Miami North Community Release Center in Miami, FL. You will ensure compliance with ACA and FDOC directives, guide offenders in proper equipment use, and respond to alerts promptly.

The role requires a high school diploma or GED and at least two years of computer experience, plus a valid FL driver's license.

Qualifications

• Must have a high school diploma or GED and two years of experience working with computers.
• Excellent verbal and written communication skills and computer proficiency required.
• Valid Florida driver's license with acceptable driving record, unless waived by management.

Responsibilities

• Monitor the electronic monitoring system and devices to ensure compliance with ACA, MTC and FDOC directives.
• Provide guidance to inmates on proper use of equipment and adherence to protocols.
• Investigate alerts from electronic monitoring devices and notify management of any gaps or issues.
• Identify and take corrective action for interference with equipment or message gaps.
• Develop and complete reports for submission per contractual requirements.
• Support safe operations and contribute to positive social skill development and accountability.

Skills

Verbal communication

Written communication

Computer proficiency

Driver's license

Education

High School Diploma/GED

Job description

Pay: $20.50/hr

Location: 7090 NW 41st Street, Miami FL., 33166

Status: Full Time

Benefit package includes:

• Medical, vision, and prescription drug benefits
• Dental benefits
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability benefits
• 401(k) retirement plan
• Employee assistance program
• Paid time off (PTO)
• 9 paid holidays
• Bereavement leave
• Civic duty and military leave
• Opportunities for job advancement

Impact lives with Management & Training Corporation (MTC)! At the Miami North Community Release Center in Miami, FL, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life.

Position Summary:

Reports to the operations supervisor. Responsible for monitoring the electronic monitoring system and equipment in compliance with American Correctional Association (ACA) standards, Management & Training Corporation (MTC) and Florida Department of Corrections (FDOC) directives

Essential Functions:

1. Responsible for monitoring electronic monitoring system and device to determine compliance and adherence to program guidelines.
2. Provides guidance and direction to inmates regarding proper use of equipment to ensure compliance with protocols.
3. Investigates alerts or notifications prompted by the electronic monitoring system devices.
4. Notifies appropriate management personnel if offender is outside of approved area or failed to meet the required contact call.
5. Identifies and takes appropriate corrective action for interference with electronic monitoring equipment or message gaps.
6. Develops and completes appropriate reports necessary to submission in accordance to contractual requirements.
7. Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed.
8. Maintain accountability of offenders and property; adhere to safety practices.

It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.

Education and Experience Requirements:

A minimum of a high school diploma/GED and two (2) years of experience working with computers. Excellent verbal and written communication skills and computer proficiency required. Valid driver's license in the state of Florida with an acceptable driving record required, unless waived by management.

Post Hire Requirements:

Must successfully complete annual in-service training requirements.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process.

Learn more about Management & Training Corporation here (https://www.mtctrains.com/)